Business Intelligence Data Insights Specialist

4 weeks ago


Bengaluru, Karnataka, India myGwork Full time

Are you passionate about analyzing complex data to drive customer experience improvements? We're seeking a talented Business Intelligence Engineer to join our Customer Experience and Business Trends (CXBT) team at Amazon.

About the Role

We're looking for a skilled Business Intelligence Engineer who can analyze and deliver insights to help us better serve customers. You'll work closely with cross-functional teams to innovate, build new methodologies, and make recommendations that directly impact our current and future customers.

Key Responsibilities:
  • Design, develop, document, and manage scalable solutions for new and ongoing analyses metrics, reports, and dashboards to support business needs.
  • Identify new data sources and invent new methodologies and approaches to understand and drive improved customer experiences.
  • Drive efforts to simplify, automate, and standardize processes across the team to drive efficiencies, expand scope, and drive increased impact to customer experience.
  • Present deep dives and analysis to both technical and non-technical stakeholders, ensuring clarity and understanding.
About the Team

Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience globally. We're a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings.

BASIC QUALIFICATIONS:
  • 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL experience.
  • Experience with data visualization using Tableau, Quicksight, or similar tools.
  • Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared).
  • Experience with scripting language (e.g., Python, Java, or R).

Our estimated salary range for this role is $120,000 - $180,000 per year, depending on your location and qualifications.



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