Business Intelligence Optimization Specialist
2 days ago
Celestial Business Intelligence is a pioneering Business Intelligence firm based in Boston, MA. Our mission revolves around delivering sustainable business performance improvement and operationalizing business intelligence for our clients. With three successful years under our belt, we are now entering the next phase of our growth. We aim to invest and co-create SAAS products with experts in the field to accelerate our journey of leveraging technology to transform businesses, industries, and create value.
We are seeking an experienced Process Mining Expert to help us integrate, analyze, and optimize business processes by connecting data from various enterprise systems (such as ERP, CRM, etc.). This role will involve utilizing advanced process mining tools to uncover inefficiencies, optimize workflows, and provide actionable insights to our clients. You will work closely with our data science, product, and business teams to ensure that our process mining capabilities drive real, measurable improvements. This role will be on a contract basis for 3-6 months, with the possibility of converting to full-time employment and further growth within the company.
Key Responsibilities:
- Process Mining Analysis: Lead the implementation of process mining techniques to discover, analyze, and optimize business processes across different departments (e.g., finance, sales, operations).
- Data Integration: Utilize APIs to integrate data from various enterprise systems (ERP, CRM, Salesforce, etc.) into the process mining platform, ensuring accurate and reliable data extraction and transformation.
- Process Optimization: Identify inefficiencies and bottlenecks in business processes using process mining tools, and provide actionable insights to improve performance.
- Collaboration: Work closely with cross-functional teams, including data scientists, business analysts, and product managers, to ensure that process mining insights are aligned with strategic goals.
- Reporting and Dashboards: Develop and maintain dashboards and visual reports that clearly communicate process performance and optimization recommendations to business stakeholders.
- Continuous Improvement: Work on iterative improvement and enhancement of process mining models and workflows to ensure ongoing business value.
- 5+ years of experience in process mining, with hands-on experience using tools such as Celonis, Apromore, ProcessGold, or similar.
- Data Integration: Proven experience in integrating data from multiple systems (e.g., ERP, CRM) using APIs and ETL processes.
- Advanced Process Analysis: Expertise in process mining techniques, such as process discovery, conformance checking, and performance analysis.
- Problem-Solving: Ability to identify process inefficiencies and provide actionable insights to improve operational performance.
- Business Acumen: Strong understanding of business processes and how process mining can drive improvements in various industries.
- Familiarity with Business Intelligence tools (e.g., Tableau, Power BI) for creating reports and visualizations is a plus.
- Experience in Machine Learning or advanced statistical techniques for process prediction and anomaly detection.
- Strong communication skills and the ability to collaborate with technical and non-technical stakeholders.
- Competitive Compensation: Contract-based, with a salary range of $120,000 - $180,000 per annum, depending on experience.
- Flexible Work Setup: Hybrid or remote working options, depending on your preference.
- High Ownership: Opportunity to take ownership of process mining initiatives and contribute directly to business process improvements.
- Collaborative Environment: Daily interaction with business leads, product managers, and cross-functional teams to drive impactful results.
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