Senior People Development Director

4 days ago

Dindigul, Tamil Nadu, India beBeeManager Full time ₹ 30,00,000 - ₹ 40,00,000
Job Title: Senior Manager Human Resource Business Partner

We are looking for a dynamic people leader who understands the bigger picture and can balance strategic vision with execution excellence. The incumbent will bring extraordinary focus and expertise in scaling an operation focused on customer-centricity, team growth, and well-being and operational rigor.

Key Responsibilities

  • The role involves complete generalist activities, HR initiatives, employee retention & employee engagement etc.
  • Provide strategic thinking and direction to the team and implement human resource strategies effectively and efficiently.
  • Provide vision, leadership, planning, and guidance for the development, implementation, and management of an effective employee lifecycle.
  • Foster and maintain positive relationships with Customer base, serving as an interface between internal (Human Resources) and business operations leaders to ensure effective delivery of employee processes.
  • Drive the continuing development of the team and the integration of HR functions.
  • Work closely with the leadership team in the development and implementation of both short and long-term human resources strategies designed to drive business growth, and overall employee engagement.
  • Partner closely with senior leadership team to drive culture change, aligning to Concentrix cultural values.
  • Lead the creation of a culture of open and proactive communications so that every employee has the necessary information needed to perform to their maximum potential.
  • Implement employee engagement programs and survey process.
  • In collaboration with HR Centers of Excellence, manage employee compensation, benefits, and reward programs to ensure consistency.
  • Act as a mentor, coach, thought leader, and functional expert to senior management.
  • Implement consistent strategy for HR management and development and selection of policy/practices, performance management, and diversity and inclusion.

Profile & Experience

  • ITES/BPO industry experience is must.
  • 12 years+ relevant HRBP experience in third-party business process services companies preferred.
  • Experience leading teams in fast-moving, customer-centric environments.
  • Proven ability to identify and independently solve complex problems through systems based on industry best practices.
  • Well-versed with HR generalist responsibilities.
  • MBA/PG degree (preferred).

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