Chief Salesforce Operations Specialist

3 days ago

Pune, Maharashtra, India beBeeProject Full time ₹ 18,00,000 - ₹ 25,00,000
Technical Salesforce Project Manager

About the Role

We are seeking an experienced Technical Salesforce Project Manager with 5+ years of experience in Salesforce to lead delivery across Salesforce initiatives while staying closely connected to customers. You will not be expected to define requirements or architect solutions but stay close enough to drive execution, ensure feasibility, and step in when needed. Strong communication, ownership, and presentation skills are essential.

Key Responsibilities

  • Manage end-to-end project execution across Salesforce Clouds (Sales, Service, Marketing, etc.)
  • Be the primary delivery contact for customer lead calls, track progress, and ensure transparency
  • Liaise with BAs and Architects to ensure everyone is aligned and that project stays on track
  • Confidently lead customer calls or demos when BA/Architect is unavailable
  • Present status updates, roadmaps, and demos clearly and effectively using PowerPoint and Salesforce UI
  • Ensure delivery velocity, manage risks, track dependencies, and drive on-time execution
  • Use Agile practices to run sprints, retros, and delivery planning
  • Ensure team is clear on priorities and blockers are addressed promptly

Required Skills

  • Excellent verbal and written communication to simplify complex concepts for non-technical stakeholders
  • Hands-on experience managing Salesforce projects with minimum 2 full-cycle implementations
  • Working knowledge of Salesforce platform and limits declarative plus basic understanding of Apex/Flows
  • Strong ownership to understand customers, projects, and establish as a single point of contact for delivery
  • Experience using tools like Jira Confluence, and version control (Git/Copado/etc.)

Preferred

  • Salesforce certifications Admin, App Builder, or Consultant preferred
  • PMP / CSM certification a plus
  • Experience with Salesforce DevOps pipelines Copado/Gearset is a bonus

Job Requirements:

  • 5+ years of experience into Salesforce
  • Strong communication, ownership, and presentation skills
  • Hands-on experience managing Salesforce projects
  • Working knowledge of Salesforce platform and limits
  • Experience using tools like Jira Confluence, and version control

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