Strategic Programs Coordinator

2 days ago

Mumbai, Maharashtra, India beBeeProject Full time ₹ 15,00,000 - ₹ 25,00,000
Job Purpose

This role supports the Country Head in delivering strategic program agenda, managing programs and reporting initiatives in cross-functional collaboration.

  • Mashreq's Global Network (MGN), a distributed operations platform across India, Pakistan and Egypt underpins Mashreq's global service delivery strategy. This role will support key strategic and governance projects, working closely with senior stakeholders.
  • This role acts as a strategic enabler for employee-centric initiatives such as Corporate Social Responsibility (CSR) and volunteering, ensuring alignment with MGN's regulatory requirements and operational goals.

Key Result Areas

Program Management and Governance
  • Ensure alignment of key projects to MGN's strategic roadmap, report progress, risks and benefits to senior leadership.
  • Support the MGN India Country Head in delivering strategic outcomes by translating goals into actionable programs and outcomes.
  • Maintain central program documentation repository, define program KPIs/SLAs and track governance forum actions.
CSR & Employee Engagement
  • Anchor CSR governance, reporting and stakeholder communication across MGN locations.
  • Partner with NGOs and internal CSR committees to evaluate, track and present CSR initiatives including funding proposals, volunteering drives and employee participation metrics.
  • Work closely with communications and branding teams to articulate the impact of CSR initiatives and promote broad-based engagement.
  • Organize townhalls, roundtables and campaigns that showcase community impact and enhance employee pride in Mashreq's social contribution.
Reporting and Communication
  • Create and manage dashboards, trackers and reporting packs for project reviews and governance meetings.
  • Design high-quality presentations and visual content to support internal and external communications.
  • Evaluate and enhance tools and templates to streamline workflows and improve governance visibility.

Knowledge, Skills and Experience

  • University Degree related to Business Administration, Operations or Project Management.
  • 8+ years' total experience including at least 5 years in program/project management or governance roles in financial services, consulting or regulated environments.
  • Strong knowledge of Microsoft Office suite – specifically Microsoft Excel, Word and PowerPoint.
  • Understanding of Project Management function, documentation standards, Project Lifecycle, etc., would be an advantage.

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