Messaging Operations Specialist

14 hours ago


Rajahmundry, Andhra Pradesh, India beBeeA2pMessaging Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Messaging Operations Specialist

We are seeking a highly skilled Messaging Operations Specialist to join our team. As a key member of our operations department, you will be responsible for monitoring and maintaining network operations, managing and troubleshooting technical issues, ensuring network security, and providing technical support to clients.

Key Responsibilities:

  • Monitor and maintain network operations to ensure seamless communication services
  • Manage and troubleshoot technical issues promptly to minimize downtime
  • Ensure network security by implementing best practices and protocols
  • Provide exceptional technical support to clients through multiple channels

Requirements:

  • Bachelor's degree in Computer Science or a related field
  • Minimum 1 year experience in VOIP technologies, including familiarity with SIP and RTP protocols
  • Minimum 1 year experience in A2P SMS technologies, including familiarity with SMPP and TCP/IP protocols and proficiency in PCAP analysis
  • Experience in working at a leading A2P operator is an advantage
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills

Benefits:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment
  • The chance to work with a talented team of professionals

What We Offer:

  • A flat organizational structure that encourages open communication and collaboration
  • A culture that values innovation, creativity, and continuous learning
  • A commitment to diversity, equity, and inclusion
  • A safe and healthy work environment
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