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Strategic Growth Professional

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Erode, Tamil Nadu, India beBeeBusiness Full time ₹ 80,00,000 - ₹ 1,20,00,000

As a professional in growth and development, you will be instrumental in ensuring the successful deployment of our solutions. You will work closely with stakeholders and internal teams to understand business objectives, design tailored implementation strategies, and drive end-to-end execution.

Your focus will be on delivering value through effective project management, clear communication, and alignment with customer goals—ensuring a smooth transition and long-term success.

We are looking for an experienced professional with 5+ years of experience in customer success, account management, or a consulting role within a tech-driven company. You should have a good understanding of supply chain principles and operations in detail.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work independently and manage time effectively. You will also possess a bachelor's degree in Business, Marketing, Sales, or a related field, with a master's degree being a plus.

Your key responsibilities will include:

  • Client Engagement & Relationship Building: Develop and maintain strong relationships with key stakeholders to foster long-term partnerships.
  • Prepare detailed BRD for implementation: Work closely with clients and pre-sales team to detail the solutioning and prepare clear BRD which explain the process and system workflow and exception scenarios.
  • Customer Success Management: Serve as a trusted advisor, proactively addressing client needs and ensuring the adoption of new features, services, and solutions.
  • Lead Implementation project for client: Drive implementation project for system by collaboratively working with client, pre-sales team, and product team.
  • Data-Driven Insights: Leverage data to provide actionable insights to customers.
  • Customer Training & Enablement: Provide clients with training and resources to ensure they understand and can fully utilize the product.
  • Infant Care & handover to support: Manage infant care, close all points by working with product and support team.
  • Customer Feedback Loop: Act as the voice of the customer within the organization, providing feedback to product teams for improvements or new feature development based on client input.