Senior Technical Documentation Specialist

1 week ago


Pune, Maharashtra, India LotusFlare Full time

About the Role

We are seeking a highly skilled Senior Technical Documentation Specialist to join our team at LotusFlare. In this role, you will be responsible for creating, updating, and maintaining technical documentation that is clear, concise, and comprehensive.

Responsibilities

  • Documentation Development: Develop high-quality technical documentation, including user guides, installation guides, API documentation, and system administration manuals.
  • Collaboration: Work closely with product managers, engineers, and other stakeholders to gather information and understand the technical aspects of products.
  • Content Management: Manage and maintain a repository of technical documentation, ensuring all content is up-to-date and easily accessible.
  • Customer Support: Assist the customer support team by providing documentation that helps resolve customer issues.
  • Quality Assurance: Review and edit documentation created by other team members for accuracy, clarity, and completeness.
  • Training and Development: Conduct training sessions and workshops to educate internal teams and customers on the use of documentation and technical content.

Requirements

  • Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field.
  • Minimum of 5 years of experience in technical writing, preferably in the software or telecommunications industry.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and ability to explain complex technical concepts in a clear and concise manner.
  • Proficiency in using documentation tools and software such as Adobe FrameMaker, MadCap Flare, or similar.
  • Familiarity with version control systems (e.g., Git) and content management systems (CMS).
  • Basic understanding of programming languages and APIs is a plus.

Benefits

  • Competitive salary range: $80,000 - $110,000 per year.
  • A dynamic and collaborative work environment.
  • Ongoing training and development opportunities.

About LotusFlare

LotusFlare is a leading provider of innovative solutions in the software industry. We value creativity, teamwork, and continuous learning, and we offer a supportive and inclusive work environment that fosters growth and success.



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