
Murex Tech Support Specialist
1 week ago
Job Description:
- We are looking for a skilled Tech Support Specialist to join our team.
Key Responsibilities:
- Evaluate system availability and production stability of the Murex platform.
Job Requirements:
- Maintain a resilient environment for trading and risk management systems by collaborating with technology teams.
- Monitor and support Murex applications to ensure availability and performance.
- Troubleshoot and resolve production incidents within SLA timelines.
- Perform log analysis, root-cause identification, and provide permanent fixes.
- Coordinate with infrastructure, DBA, and network teams for environment-related issues.
- Support system upgrades, patching, and performance tuning activities.
Essential Skills:
- 2-4 years of experience in IT support with hands-on exposure to Python/Java, Cloud (AWS & Azure), and PostgreSQL.
- At least 2 years of direct experience with Murex.
- Strong analytical and troubleshooting skills.
- Good communication and coordination abilities.
Nice-to-Have Skills:
- Knowledge of ITIL processes (incident, problem, and change management).
- Experience with automation or scripting for production support.
- Exposure to financial products and trading systems.
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