Customer Experience Coordinator

5 days ago


Bhubaneshwar, Odisha, India Dalmia Bharat Group Full time
Company Overview
The Dalmia Bharat Group is a leading conglomerate in India, with a diverse portfolio of businesses. As an Order Processing Specialist, you will play a vital role in ensuring seamless order fulfillment and customer satisfaction.

Job Description
We are seeking a highly organized and detail-oriented individual to join our sales operations team as an Order Processing Specialist. In this role, you will be responsible for coordinating daily sales movements, aligning commitments with weekly projections, and monitoring stock and depot-wise pending orders. You will also be tasked with new customer onboarding, IA work order validation, and credit limit extension/rehashing.

Required Skills and Qualifications
To succeed in this role, you should have at least 3-6 years of experience in a similar position, with a strong understanding of sales operations and logistics. A graduate degree or MBA is preferred, but not mandatory. Excellent communication and problem-solving skills are essential for this role.

Benefits
As an employee of the Dalmia Bharat Group, you can expect a competitive salary package, including a CTC of ₹3-4.75 LPA, depending on your qualifications and experience. You will also enjoy a range of benefits, including health insurance, retirement plans, and opportunities for professional growth and development.

Others
In addition to your technical skills and qualifications, we value employees who are adaptable, resilient, and passionate about delivering exceptional customer experiences.

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