Business Process Specialist
1 day ago
About us
We are a global organization that helps our customers succeed, while enabling a sustainable world.
Our innovation is powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide.
Whether you're a finance expert, a tech enthusiast, an operational powerhouse, or a trailblazer in materials development, you'll find your place with us.
Job Specification:
The successful candidate will assist the Human Resources team in uploading, processing, and reporting on transactions related to employee and payroll data.
This individual will support the Human Resources organization from our Global HRIS team.
The incumbent has knowledge of process controls, data consistency, documentation, process improvement, and reporting.
Key Responsibilities include:
- Experience in HR Shared Services / HR Services Delivery / HRO is Mandatory
- Global HR Transaction Management: Process and manage all global employee data changes, including onboarding, offboarding, transfers, promotions, and terminations.
- Documentation & Reporting: Develop and maintain comprehensive documentation, including process maps, KPIs (Key Performance Indicators), and SLAs (Service Level Agreements).
- Employee Support: Serve as the primary point of contact for all global HR inquiries, providing timely and effective support through various channels.
- System Administration: Administer and maintain Global HRIS (Human Resources Information System), with a focus on Oracle HCM Cloud, to ensure data integrity and security for all employee groups.
- Payroll & Benefits Support: Support U.S. payroll and benefits administration, ensuring accuracy and compliance with federal and state regulations.
- Process Optimization: Provide system support and continuously optimize global and regional HR systems to enhance efficiency and user experience.
- Stakeholder Collaboration: Work closely with HR Business Partners and other stakeholders to resolve complex HR-related transactions.
Additional Qualifications include:
- Demonstrated experience in managing a ticketing system and achieving high resolution rates.
- Excellent communication skills, both written and verbal, with the ability to manage a high volume of global inquiries professionally.
- Proven ability to work independently, manage multiple priorities, and contribute to a team-oriented environment.
- Strong analytical skills and experience in generating and presenting HR reports.
- A Bachelor's/master's degree in human resources or equivalent experience required.
- 5+ years' experience in HR operation, Human resources systems work, payroll audit or related area.
We believe that all of our global employees are leaders and that the six most important behaviors for driving our strategy and culture are the same no matter if an employee is a leader of self, a leader of others, or a leader of the business.
By playing to win, acting customer-centric, driving innovation and profitable growth, collaborating seamlessly across our organization, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve our strategic goals, to meet our customer needs, and to accomplish your career goals.
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
We are an equal opportunity employer and welcome applications from diverse candidates.
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