Polarion ALM System Administrator
2 weeks ago
About the Role
We are seeking a skilled Polarion Administrator to manage and optimize our Polarion ALM system. The ideal candidate will have hands-on experience with Polarion, a deep understanding of ALM processes, and the ability to configure, maintain, and enhance the Polarion environment to meet the evolving needs of our organization.
Key Responsibilities
Administration and Configuration:
- Manage and configure Polarion ALM system, including user management, permissions, and project configurations.
- Customize and maintain work item types, workflows, and custom fields.
- Configure and manage dashboards, reports, and document templates within Polarion.
System Integration:
- Integrate Polarion with other tools such as version control systems, Jenkins, Jira, and other third-party applications.
- Develop and maintain scripts for automated data synchronization between Polarion and other systems.
Support and Maintenance:
- Provide technical support for Polarion users, resolving issues related to the system's functionality.
- Monitor the performance of the Polarion server and ensure the system is up-to-date with patches and upgrades.
- Troubleshoot and resolve any technical issues related to Polarion installations, configurations, or integrations.
Process Improvement:
- Collaborate with stakeholders to identify areas for process improvement and implement best practices within Polarion.
- Train and guide team members and end-users on Polarion usage and new features.
- Document configurations, processes, and system changes for future reference.
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