Technical Operations Specialist for Enterprise Systems
2 weeks ago
We are seeking a highly skilled Technical Operations Specialist to join our team at Domnic Lewis International.
About the Role
- The successful candidate will be responsible for providing technical support and operations services for our enterprise systems, including Teamcenter (PLM) and Polarion (ALM).
Key Responsibilities
- Diagnose and resolve issues related to Teamcenter and Polarion, ensuring minimal downtime and maximum productivity.
- Conduct comprehensive functionality tests for new or updated applications to confirm desired results.
- Provide training and guidance to users on troubleshooting and resolving issues with Teamcenter and Polarion.
- Collaborate with the infrastructure team to ensure timely issue resolution and maintain high system availability.
- Design and modify reports based on business needs, using expertise in data administration services.
- Elevate unresolved issues to L3, L4, or the delivery manager as required.
Requirements
- Bachelor's degree in Information Systems, Engineering, Manufacturing, Computer Science, or a related field.
- Minimum 3+ years of experience supporting enterprise systems, preferably with Teamcenter and Polarion.
- Proficiency in object-oriented web development using Java or C#.NET.
- Strong communication skills in English, with ability to articulate complex technical information effectively.
Skills & Abilities
- Expertise in PLM applications, including configuration, integration, analytics, scheduling, and reporting.
- Knowledge of XML scripting, HTML, JavaScript, and HA tools.
- Understanding of product development processes and ERP familiarity.
Benefits
- This role offers a competitive salary package, reflecting the company's commitment to rewarding talent.
- The position is located in Bangalore, offering an excellent opportunity to live and work in one of India's vibrant cities.
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