Supply Chain Operations Manager

2 weeks ago


Mumbai Metropolitan Region, India Nykaa Full time

Job Title: Assistant Manager - Rapid Fulfillment Control Center

Role Overview:

As an Assistant Manager in the Rapid Fulfillment Control Center at Nykaa Beauty Ecommerce, you will play a crucial role in establishing and optimizing supply chain operations for our new Rapid Fulfillment business. You will coordinate with various cross-functional teams, monitor key performance indicators (KPIs), manage dark store operations, and ensure efficient project execution.

Key Responsibilities:

1. Business Operations Setup:

Develop and refine business operations and processes for Nykaa's new Rapid Fulfillment business from a supply chain perspective.

Collaborate with cross-functional teams including Category, Operations, and Logistics to set up and optimize functions for upcoming dark stores.

2. KPI Monitoring:

Monitor and drive key performance indicators such as Order to Delivery, Availability, and Opportunity Loss to deliver top-tier speed and customer experience.

Implement strategies to enhance KPI performance and address any operational gaps.

3. Control Tower Management:

Oversee the Control Tower and manage order fulfillment processes for the Rapid Fulfillment function.

Track the performance of various dark stores and ensure alignment with business objectives.

4. Capacity Planning:

Create and manage capacity plans to align dark store capabilities with business growth and expansion.

Ensure readiness for both regular operations and peak periods.

5. Project Management:

Act as the project manager for setting up dark stores.

Liaise with Operations, Logistics, Admin, and Category teams to ensure timely and efficient execution of each dark store setup.

Eligibility Criteria:

-Experience:

Minimum of 2 years in Supply Chain or Order Fulfillment roles.

Alternatively, a Post Graduation in Supply Chain or Operations can be considered.

-Skills and Knowledge:

Strong understanding of Supply Chain management principles and practices.

Proficiency in MS Excel and PowerPoint.

Knowledge of SQL, Tableau, or Power BI is an added advantage.

Desired Attributes:

Excellent analytical and problem-solving skills.

Ability to coordinate effectively with multiple stakeholders.

Strong project management skills and adaptability in a fast-paced environment.

Proven ability to drive performance improvements and manage key KPIs.

Nykaa is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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