Supply Chain Operations Manager

3 weeks ago


Mumbai, Maharashtra, India Nykaa Full time

Job Title: Assistant Manager - Rapid Fulfillment Control Center

Role Overview:

As an Assistant Manager in Nykaa's Rapid Fulfillment Control Center, you will be responsible for setting up and optimizing supply chain operations for the new Rapid Fulfillment business. This role will require coordinating with cross-functional teams, monitoring key performance indicators, and ensuring efficient project execution.

Key Responsibilities:

  1. Develop and refine business operations and processes for the Rapid Fulfillment business from a supply chain perspective.
  2. Collaborate with Category, Operations, and Logistics teams to set up and optimize dark store operations.
  3. Monitor and drive key performance indicators such as Order to Delivery, Availability, and Opportunity Loss to deliver top-tier speed and customer experience.
  4. Implement strategies to enhance KPI performance and address operational gaps.
  5. Manage the Control Tower and oversee order fulfillment processes for the Rapid Fulfillment function.
  6. Create and manage capacity plans to align dark store capabilities with business growth and expansion.
  7. Act as the project manager for setting up dark stores, ensuring timely and efficient execution.

Eligibility Criteria:

-Experience: Minimum of 2 years in Supply Chain or Order Fulfillment roles.

-Skills and Knowledge:

Strong understanding of supply chain management principles and practices.

Proficiency in MS Excel and PowerPoint.

Knowledge of SQL, Tableau, or Power BI is an added advantage.

Desired Attributes:

Excellent analytical and problem-solving skills.

Ability to coordinate effectively with multiple stakeholders.

Strong project management skills and adaptability in a fast-paced environment.

Proven ability to drive performance improvements and manage key KPIs.

Nykaa is an equal-opportunity employer, committed to creating an inclusive environment for all employees.



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