Supply Chain Operations Manager

3 weeks ago


Mumbai, Maharashtra, India Colgate-Palmolive Full time

Colgate is committed to creating a future to smile about. As a key member of our Customer Supply Chain team at the Mumbai, Maharashtra branch, you will play a crucial role in delivering exceptional customer service and driving business growth.


As a Supply Chain Operations Manager, your primary responsibilities will include:


Customer Service:



  • Assisting in achieving customer service KPIs such as case fill percentages and on-time delivery rates
  • Monitoring inventory levels, slow-moving, and non-moving items
  • Coordinating with the central planning cell for prioritization and inventory management
  • Preparing MIS reports for the branch sales team

Stock Management:



  • Maintaining high stock accuracy levels
  • Ensuring compliance with SOPs and standardizing CFA processes
  • Implementing quality standards and safety measures in warehouse practices
  • Ensuring statutory compliance with GST, PFA, FDA, and local regulatory bodies
  • Optimizing costs and managing warehouse space

Transportation:



  • Ensuring timely delivery of customer service within secondary freight costs
  • Implementing Fixed Day Dispatch (FDD) and route planning
  • Reducing transit times and evaluating service provider performance
  • Minimizing inter-warehouse transfer costs

New Initiatives:



  • Leading the implementation of VMI for the branch
  • Adopting new concepts and practices to improve supply chain performance
  • Developing a readiness for changing environments

As a Customer Supply Chain Specialist, you will work closely with the Branch Customer Development Team to deliver exceptional customer experiences. If you have a passion for supply chain management and a strong desire to contribute to a leading global brand, we encourage you to apply for this exciting opportunity.



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