Assistant Manager Supply Chain

3 months ago


Mumbai Metropolitan Region, India Nykaa Full time

Job Title: Assistant Manager - Rapid Fulfillment Control Center


Role Overview:

As an Assistant Manager in the Rapid Fulfillment Control Center at Nykaa Beauty Ecommerce, you will play a crucial role in establishing and optimizing supply chain operations for our new Rapid Fulfillment business. You will coordinate with various cross-functional teams, monitor key performance indicators (KPIs), manage dark store operations, and ensure efficient project execution.


Key Responsibilities:


1. Business Operations Setup:

- Develop and refine business operations and processes for Nykaa’s new Rapid Fulfillment business from a supply chain perspective.

- Collaborate with cross-functional teams including Category, Operations, and Logistics to set up and optimize functions for upcoming dark stores.


2. KPI Monitoring:

- Monitor and drive key performance indicators such as Order to Delivery, Availability, and Opportunity Loss to deliver top-tier speed and customer experience.

- Implement strategies to enhance KPI performance and address any operational gaps.


3. Control Tower Management:

- Oversee the Control Tower and manage order fulfillment processes for the Rapid Fulfillment function.

- Track the performance of various dark stores and ensure alignment with business objectives.


4. Capacity Planning:

- Create and manage capacity plans to align dark store capabilities with business growth and expansion.

- Ensure readiness for both regular operations and peak periods.


5. Project Management:

- Act as the project manager for setting up dark stores.

- Liaise with Operations, Logistics, Admin, and Category teams to ensure timely and efficient execution of each dark store setup.



Eligibility Criteria:


-Experience:

- Minimum of 2 years in Supply Chain or Order Fulfillment roles.

- Alternatively, a Post Graduation in Supply Chain or Operations can be considered.


-Skills and Knowledge:

- Strong understanding of Supply Chain management principles and practices.

- Proficiency in MS Excel and PowerPoint.

- Knowledge of SQL, Tableau, or Power BI is an added advantage.




Desired Attributes:


- Excellent analytical and problem-solving skills.

- Ability to coordinate effectively with multiple stakeholders.

- Strong project management skills and adaptability in a fast-paced environment.

- Proven ability to drive performance improvements and manage key KPIs.


Nykaa is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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