Knowledge Management Specialist

3 days ago


Palakkad, Kerala, India beBeeKnowledgeManagement Full time ₹ 13,75,995 - ₹ 21,12,960

A successful Knowledge Management Specialist will lead and manage end-to-end knowledge transfer and functional process training for GBS managed functions in Bengaluru, ensuring upskilling and transition support across platforms such as MSD, PeopleSoft, Oracle, Gordon, Basware, Invevo, Transflow, SuccessFactors, local HR Systems, and other operational applications/platforms/ERPs.

Key responsibilities include designing and implementing a comprehensive roadmap for knowledge transfer and management, capturing critical process knowledge, standardizing it, and effectively disseminating it across teams during transitions and platform changes.

The ideal candidate will have 6+ years of experience in Shared Services Organization/GBS/GCC, with 3+ years in training or learning & development roles. They must possess exceptional understanding of the critical success factors for GBS as a reliable, effective, and efficient business service provider.

Required Skills
  • Familiarity with compliance, audit requirements, and internal controls.
  • Strong working knowledge of Oracle Financials, MSD, and Invevo platforms, SuccessFactors including data migration.
  • Experience with Learning Management Systems (LMS) and e-learning tools.
Benefits

This role offers an excellent opportunity to work in a fast-paced, global environment, with flexible working arrangements in APAC/EMEA shifts based on training schedules. The ideal candidate will be able to operate with a clear set of strategic priorities, prioritize conflicting requirements, and lead and influence others.

Qualifications
  • Bachelor's/Master's degree in HR/Training (Finance/Accounts is a plus).
  • CPTM/ATD Certification.
  • Certification like Dynamics 365 Finance Functional Consultant Associate/Finance and Operations Apps Solution Architect Expert, Oracle Cloud ERP, SAP FICO/HR systems.


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