Strategic Analytics Leader

2 weeks ago


Chandigarh, Chandigarh, India eClerx Full time

About the Role: As a Senior Client Delivery Lead in Analytics, you will lead our analytics and data engineering services for one of our top-tier clients, a global leader in payment processing and financial services. This role involves devising growth strategies for our data & analytics operations, managing P&L, and ensuring seamless daily delivery while fostering strong client relationships. You will also serve as a trusted advisor to the client's executive team and a guiding mentor to the service delivery team.

Responsibilities:

  • Lead and provide strategic direction to teams, ensuring alignment with client's business objectives
  • Collaborate with the Marketing, Marketing Operations, Marketing Technology, Risk & Controls, and Automation teams to consult and facilitate the seamless execution of marketing campaigns and initiatives
  • Collaborate with client stakeholders to shape and execute the target operating model for data operations, data engineering, and insights teams
  • Drive revenue growth by understanding client needs, proposing innovative commercial constructs, and capitalising on upsell & cross-sell opportunities
  • Accountable for ensuring we are recruiting a highly skilled workforce of data engineers, data analysts, and data scientists to support RTB and CTB initiatives of the Client
  • Work closely with sales and consulting teams to expand current business and explore new transformation-led opportunities
  • Stay updated with industry trends, and champion the adoption of cutting-edge tools, methodologies, and technologies

Qualifications and Requirements:

  • Master's / Bachelor's degree in Management / Engineering / Mathematics / Statistics or any related quantitative discipline
  • The ideal candidate must have a minimum of 15+ years of experience in Data Management, Analytics, or Decision Science, including P&L Management responsibilities
  • Experience working in services/consulting space, building and leading large analytics business, and demonstrated success in delivering to clients across industries and domains preferably Banking and Financial Services
  • Proven track record of building and leading high-growth teams; demonstrated experience in hiring, retaining, and scaling geographically dispersed, high-performing teams
  • Experience in collaborating, communicating, and influencing different stakeholders to drive inclusion, efficiency, and creative solutions

About eClerx:

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 11,000-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.



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