Service Delivery Specialist
4 weeks ago
As a Service Delivery Specialist at Moxa, you will be responsible for localizing technical support to eliminate language barriers and time zone differences between customers and our headquarters. Your primary goal will be to shape talented individuals into future Field Application Engineer (FAE) experts through on-the-job training.
Main Responsibilities
1. Collaborate with customers, partners, and engineers at Moxa HQ to resolve issues by analyzing situations and pinpointing root causes.
2. Provide on-site service when remote diagnosis or conference calls are insufficient.
3. Conduct customer visits for solution introductions and detailed technical discussions.
4. Create technical proposals based on customer requirements and competition status.
5. Prepare for international and domestic travel to support customers in various cities and countries.
Qualifications
1. College or university graduates with engineering majors, preferably computer science, electrical engineering, or information and communication technology.
2. Any certificate in computer programming or networking is a plus, with CCNA or above being highly desirable.
3. Less than 5 years of working experience.
4. Excellent English and Hindi communication and presentation skills are mandatory, with additional local languages preferred and Mandarin being highly valued.
-
Service Delivery Specialist
4 weeks ago
Bengaluru, Karnataka, India Johnson Controls Full timeService Delivery SpecialistAt Johnson Controls, we are seeking a highly skilled Service Delivery Specialist to join our team. As a Service Delivery Specialist, you will be responsible for delivering exceptional service to our customers, ensuring timely attendance to CFS breakdown calls, and maintaining high levels of customer satisfaction.Key...
-
Service Delivery Specialist
6 days ago
Bengaluru, Karnataka, India Arvi Systems & Controls Pvt Ltd Full timeWe are seeking a highly skilled Service Delivery Specialist to provide exceptional service to our clients. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.The Service Delivery Specialist will be responsible for coordinating services to meet the needs of our...
-
IT Service Delivery Specialist
3 weeks ago
Bengaluru, Karnataka, India Garrett - Advancing Motion Full timeJob Title: IT Service Delivery SpecialistAt Garrett - Advancing Motion, we are seeking an IT Service Delivery Specialist to join our team. This role plays a crucial part in ensuring the smooth operation of technology systems within the organization.Key Responsibilities:Develop and implement a comprehensive service management framework to ensure service...
-
Service Delivery Specialist
4 weeks ago
Bengaluru, Karnataka, India Tangoe Full timeJob Title: Service Delivery SpecialistReports To: Service Delivery ManagerJob Family, Function: Operations, Service DeliveryHow Service Delivery Contributes to TangoeThe Service Delivery team supports Tangoe in delivering an exceptional customer experience. This includes:• Providing critical support and management of customer fixed and mobile carrier...
-
Service Delivery Specialist
2 weeks ago
Bengaluru, Karnataka, India Johnson Controls Full timeAs a Service Delivery Specialist, you will be responsible for delivering exceptional service to our customers, ensuring timely attendance to CFS breakdown calls and maintaining customer satisfaction through improved service delivery.You will work closely with our team to generate leads and execute projects, leveraging your expertise in BMS Systems, Access...
-
Service Delivery Specialist
1 month ago
Bengaluru, Karnataka, India Alstom Full timeJob Title: Service Delivery SpecialistAs a Service Delivery Specialist at Alstom, you will play a critical role in ensuring the smooth operation of our technology infrastructure and data centers across various locations. Your primary responsibility will be to manage and maintain our enterprise system infrastructure, including servers, storage, and...
-
Service Management Delivery Specialist
2 weeks ago
Bengaluru, Karnataka, India Vodafone Full timeService Management Delivery Specialist Role OverviewThe Service Management Delivery Specialist plays a crucial part in delivering activities across the business cycle phases: sell, build, run. This individual commences with customer engagement and identifies business growth opportunities based on customer needs and capabilities. They create a commercially...
-
IT Service Delivery Specialist
4 weeks ago
Bengaluru, Karnataka, India Garrett - Advancing Motion Full timeJob Summary:The IT Service Delivery Specialist plays a pivotal role in ensuring the smooth operation of technology systems within Garrett - Advancing Motion. This position is responsible for controlling Service Level Agreements (SLAs) and enhancing services provided by external key vendors.Key Responsibilities:Monitor and enforce SLAs with external vendors...
-
Service Delivery Specialist
2 weeks ago
Bengaluru, Karnataka, India Arvi Systems & Controls Pvt Ltd Full timeArvi Systems & Controls Pvt LtdWe are seeking an experienced Service Delivery Specialist to join our Electrical/Electronics team.The ideal candidate will have a proven track record of providing exceptional service delivery, with strong communication and organizational skills.This role involves coordinating with technical engineers to resolve customer issues...
-
IT Service Delivery Specialist
4 weeks ago
Bengaluru, Karnataka, India Garrett - Advancing Motion Full timeAt Garrett - Advancing Motion, we are seeking a highly skilled IT Service Delivery Specialist to play a pivotal role in ensuring the smooth operation of our technology systems.The successful candidate will be responsible for controlling Service Level Agreements (SLAs) with external vendors, enhancing services provided, and driving continuous improvement.The...
-
Technical Service Delivery Specialist
2 weeks ago
Bengaluru, Karnataka, India SAP Full timeAbout the Role:As a Technical Service Delivery Specialist within SAP Enterprise Cloud Services, you will serve as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.Key Responsibilities:Act as the primary point of contact for the TSMs with the delivery organization, ensuring activity plans...
-
HR Service Delivery Specialist
4 weeks ago
Bengaluru, Karnataka, India Diversified Full timeJob SummaryWe are seeking a highly skilled HR Service Delivery Specialist to join our team at Diversified. As an HR Service Delivery Specialist, you will be responsible for managing Tier 1 and Tier 2 HR service requests, resolving associate and manager inquiries, and providing timely and accurate information and guidance.Key ResponsibilitiesReceive and...
-
Service Delivery Specialist
3 weeks ago
Bengaluru, Karnataka, India Lenovo Full timeJob SummaryLenovo is seeking an exceptional Service Delivery Specialist to join our services team. As a key member, you will be the single point of contact for a select portfolio of accounts, providing customer advocacy, escalation management, and coordination of resources between the customer organization and Lenovo.Key ResponsibilitiesGlobal, single point...
-
Service Management Delivery Specialist
3 weeks ago
Bengaluru, Karnataka, India Vodafone Full timeKey Responsibilities:The Service Management Delivery Specialist plays a vital role in delivering activities across the business cycle phases: sell, build, run. They commence with customer engagement and identify business growth opportunities based on customer needs and capabilities. The specialist creates a commercially viable business case, overseeing the...
-
Service Delivery Excellence Specialist
2 weeks ago
Bengaluru, Karnataka, India Microland Full timeKey Responsibilities:As a Service Delivery Excellence Specialist at Microland, you will be responsible for providing exceptional customer service, handling customer interactions, reports, and repairs with utmost care. Your primary goal will be to ensure repeat customers by maintaining strong relationships with customers and third-party vendors.Core Duties:1....
-
Enterprise Apps Service Delivery Specialist
4 weeks ago
Bengaluru, Karnataka, India Kenvue Full timeEnterprise Apps Service Delivery SpecialistKenvue is seeking an experienced Enterprise Apps Service Delivery Specialist to join our team. As a key member of our Supply Chain ERP Platform team, you will be responsible for ensuring the reliability and availability of our business-critical ERP systems.Key Responsibilities:Availability Management: Ensure that...
-
Senior Service Delivery Specialist
7 days ago
Bengaluru, Karnataka, India Vodafone Full timeJob DescriptionWe are seeking an experienced Senior Service Delivery Specialist to join our team in Bangalore. The ideal candidate will have a strong background in service management and delivery, with a focus on customer satisfaction.Key Responsibilities:To manage the delivery of services to customers, ensuring that all contractual obligations are met;To...
-
Bengaluru, Karnataka, India SAP Full timeTransforming Customer Experience with SAP Enterprise Cloud ServicesAt SAP, we're committed to delivering exceptional customer experiences through our Enterprise Cloud Services. As a Service Delivery Specialist, you'll play a pivotal role in safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services. Your primary responsibility will...
-
Bengaluru, Karnataka, India SAP Full timeUnlock Your PotentialAt SAP, we're committed to empowering our customers to achieve their goals. As a Service Delivery Specialist, you'll play a vital role in ensuring the seamless delivery of our Enterprise Cloud Services. Your expertise will be the key to unlocking the full potential of our customers' investments in SAP technology.Your Key...
-
Delivery Specialist
2 weeks ago
Bengaluru, Karnataka, India ST COURIER PVT LTD Full timeAs a vital member of ST COURIER PVT LTD, this Delivery Specialist role focuses on delivering customer satisfaction through efficient, secure, and timely package transportation.Key responsibilities include:Delivery and Courier Services: Safely transport packages and documents to clients in a timely and efficient manner.Document Verification and Control:...