
Healthcare Portfolio Manager
7 hours ago
"AVP Service Delivery"
Job Description:- The role oversees a portfolio of healthcare clients with control over employees, ensuring seamless delivery and collaboration with onshore teams to drive sales opportunities.
- The responsible individual will manage multiple teams working from various offshore locations for US Healthcare payer business, focusing on leveraging AI, robotics, and analytics effectively.
- Experience in claims, appeals, utilization management, back-office enrollment, and prior auth is preferable.
- This role involves engaging with support teams (Process Excellence/Digital/Analytics) to achieve results and managing relationships with senior-level customers to ensure satisfaction.
- A robust tracking mechanism must be established to support decision-making, including key indicators of operations.
- Critical process parameters related to quality must be tracked and driven by the incumbent.
- Performance management, feedback, and training activities will be assisted by this individual in career development for team members, leaders, and managers.
Key Skills & Qualifications:
- Prior experience in independently managing US Healthcare payer clients within a third-party organization.
- Management skills are required to oversee large teams and take top-line and bottom-line responsibilities.
- Ability to rapidly respond and creatively address problems and opportunities to devise solutions that meet business needs.
- A proven track record of managing and growing businesses is essential.
- Matrix organization sensitivity and cross-cultural/geographical awareness are required.
- Capacity to create strategies, implement them, and operate simultaneously is necessary.
Benefits
Working in a dynamic environment with challenging projects and collaborative teams offers numerous benefits. The ideal candidate will have the opportunity to grow professionally while contributing to a company's success.
Others
Additional information about the job can be provided upon request. If you are interested in this role, please submit your application.
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