Strategic Team Leader

14 hours ago

Alwar, Rajasthan, India beBeeCustomerRelationship Full time ₹ 80,00,000 - ₹ 1,00,00,000
Leadership and Operations Specialist

Job Summary:

This leadership role involves overseeing a large group of individuals, guiding them towards achieving corporate goals. The ideal candidate will possess strong leadership skills, excellent communication abilities, both written and verbal, as well as effective facilitation skills.

  • Previous experience in managing groups is highly desirable.
  • Candidates from diverse backgrounds are encouraged to apply.
  • A background in telecommunications can be beneficial.
  • The successful candidate must have over 10 years of overall experience and at least one year of management experience on paper.
  • A bachelor's degree or an equivalent combination of education and experience is required.
  • Effective communication with American clients and their team leaders and managers is essential.

The ideal candidate should possess exceptional interpersonal skills and experience in customer relationship management. International voice experience, especially outbound, is considered an added advantage. The ability to work flexible US shift timings and adapt when necessary is also crucial.

As a Leadership and Operations Specialist in the Telecom Domain, you will be responsible for managing teams, communicating effectively with clients, escalating issues to site and operations management levels, and developing strategies to meet client and corporate objectives.

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