
Senior Beauty Service Manager
1 day ago
The Beauty Head is a senior management position that oversees the beauty department, focusing on sales growth, customer satisfaction, and operational excellence.
This role leads by example, driving team performance and ensuring seamless delivery of services.
Key Responsibilities:
- Achieve sales targets for beauty, derma, and product offerings.
- Foster upselling, cross-selling, and renewal opportunities.
- Maintain an exceptional level of service quality with NPS > 90%.
- Conduct client consultations and address concerns promptly.
- Evaluate and improve package execution timelines and follow-ups.
- Ensure strict adherence to standard operating procedures (SOPs), maintain high hygiene standards, and perform equipment maintenance.
- Monitor product consumption and manage inventory effectively.
- Guarantee accurate documentation and system updates.
- Lead the recruitment, training, and motivation of the beauty team members.
- Allocate tasks, manage rosters, and assess individual performance.
- Organize regular meetings, share promotions and incentives, and resolve team grievances.
- Collaborate closely with other departments, including Slimming Head, Derma team, and Marketing/BTL, to drive cross-functional growth and activations.
- Strong technical expertise in skin & hair services.
- Demonstrated sales capabilities with a proven track record of achieving targets.
- Excellent leadership, communication, and interpersonal skills.
- Client-centric approach with strong problem-solving abilities.
- Flexibility to adapt to shifting priorities, relocation, and promotional duties.
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Senior Beauty Device Innovator
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Beauty Industry Marketing Strategist
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Senior Influencer Marketing Manager
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Senior IT Service Delivery Manager
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Executive Operational Manager
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Senior Engineer
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Senior IT Services Market Analyst
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Service Manager
2 days ago
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