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Telecom ServiceNow Developer

1 month ago

Hyderabad, Telangana, India Indiglobe IT Solutions Pvt. Ltd. Full time
Job Title: Telecom ServiceNow Developer

We are seeking a highly skilled Telecom ServiceNow Developer to join our Centre of Excellence. The ideal candidate will have extensive experience in implementing telecom service management solutions, strong business analyst skills, and a focus on ServiceNow platform integrations and configurations.

Key Responsibilities:
  • Participate in customer process workshops to gather and understand telecom service management requirements.
  • Prepare and deliver customer demos to showcase telecom service management capabilities.
  • Lead the requirements gathering process and translate them into technical specifications.
  • Design, develop, and deploy telecom service management solutions on the ServiceNow platform.
  • Configure and customize ServiceNow for telecom service management.
  • Develop workflows, scripts, and integrations with telecom systems.
  • Manage end-to-end deployments, ensuring successful delivery and user adoption.
  • Conduct testing, training, and provide ongoing support for telecom implementations.
  • Ensure best practices and compliance with telecom industry standards.
Qualifications:
  • 4 years of experience in telecom service management development.
  • Experience with ServiceNow platform preferred.
  • Strong understanding of telecom operations and management practices.
  • Excellent problem-solving skills and attention to detail.
  • Strong business analyst skills, including workshop facilitation and requirements management.
  • Strong communication and interpersonal skills.