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ServiceNow Developer Role

2 weeks ago

Bengaluru, Karnataka, India beBeeDeveloper Full time ₹ 80,00,000 - ₹ 1,12,00,000

ServiceNow Developer Role

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This role is ideal for experienced ServiceNow developers seeking a challenging opportunity to leverage their skills in customer service management.

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Key Responsibilities:

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  • Develop and implement robust ServiceNow solutions aligned with client needs and business requirements.">
  • Lead technical solution design sessions, contributing to process improvement and documentation within the CSM domain.">
  • Manage the ServiceNow platform and infrastructure, ensuring smooth and efficient operation of Customer Service Management processes.">
  • Provide advanced support for ServiceNow CSM, including thorough troubleshooting, timely bug fixes, and in-depth root cause analysis.">
  • Apply expertise in ServiceNow Scripting, contribute to complex development and implementation tasks, and develop customized applications.">
  • Leverage experience in Integration Hub and Spokes, REST/SOAP API solutioning, and Reporting & Performance Analytics within ServiceNow.">
  • Utilize knowledge of Agile Project Execution Methodologies and Ceremonies, as well as overall development processes and quality assurance practices.">
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Required Skills and Qualifications:

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  • Minimum 6+ years of total experience in IT and software development.">
  • Minimum 3+ years of direct experience in ServiceNow CSM implementation.">
  • Strong proficiency in ServiceNow Scripting (JavaScript).">
  • Hands-on experience with UI Pages/Macros, Menus, Workflows, Flow Designers, Flow Actions.">
  • Expertise in developing with Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts.">
  • Familiarity with Glide System and Glide AJAX.">
  • Proven experience in Service Catalog and Knowledge Management implementations.">
  • Experience with Scoped Applications, App Designer, and Application Scope Access Controls.">
  • Strong understanding and hands-on experience with Integration Hub and Spokes.">
  • Proficiency in REST/SOAP API solutioning and integrations.">
  • Excellent verbal and written English communication skills.">
  • Self-driven and capable of working as an individual contributor with minimal dependency.">
  • Good understanding of overall development processes and quality assurance practices.">
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Benefits:

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This role offers the opportunity to work on complex projects, collaborate with a talented team, and continuously develop skills in ServiceNow technologies.

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Others:

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The ideal candidate will be a self-motivated professional with excellent problem-solving skills and a strong passion for ServiceNow technology.