Associate - Client Service Specialist

4 days ago


Gurgaon, Haryana, India Alight Full time

Job Summary

Alight is seeking an Associate - Client Service Specialist to join our team. This role will be responsible for ensuring timely and accurate information delivery to clients. The Associate must identify process improvements, recommend solutions, and work with Leads to resolve client issues.

Key Responsibilities:

  • Understand and contribute to meeting client Service Level Agreements (SLAs) and Performance Goals (PGs).
  • Maintain internal and client-defined quality scores.
  • Prioritize work efficiently and produce a significant volume of work within performance standards.
  • Ensure proper documentation and follow-ups, adhering to Standard Operating Procedures (SOPs).
  • Articulate complex client plans and provisions in a simplified manner.
  • Help identify issues, process delays, and quality problems, and recommend solutions.
  • Work with Leads to ensure delivery in accordance with SOPs.
  • Take ownership of self-learning and development.
  • Ability to work in a fast-paced environment with short deadlines.
  • Practice logical reasoning and critical thinking.

Requirements:

  • University degree level education.
  • 2-5 years of experience.
  • Coordination, organization, prioritization, and multi-tasking skills.
  • Problem-solving skills.
  • Ability to follow processes and identify improvement opportunities.
  • Energetic and friendly telephone personality, with a positive 'can-do' attitude.


  • Gurgaon, Haryana, India GLG Full time

    Job Title: Associate, Client Solutions & Expert NetworkGLG is the world's leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector.Job Summary:We are seeking candidates for Associate positions on the GLG Client Solutions team in Gurugram. The...


  • Gurgaon, Haryana, India NTT DATA Services Full time

    Job Title: Financial Services Operations SpecialistNTT DATA Services is a leading global provider of Finance and Accounts solutions. We are seeking a highly skilled Financial Services Operations Specialist to join our team.Job Summary:The Financial Services Operations Specialist will be responsible for maintaining books and records for different financial...


  • Gurgaon, Haryana, India Gartner Full time

    About the Role:The Client Success Specialist will work directly with Gartner's clients and prospects to address their needs or problems either by assisting in the moment or connecting the clients with the most appropriate group or individual. The successful candidate will seek to understand and surface client business priorities, breakdown challenges, apply...


  • Gurgaon, Haryana, India Alight Full time

    Role SummaryAn Associate - Client Support Specialist at Alight is responsible for delivering timely and accurate information to clients. The ideal candidate will identify process improvements, recommend solutions, and work with leads to resolve client issues.Key Responsibilities:Understand and contribute to meeting client SLAs and PGs.Maintain internal and...


  • Gurgaon, Haryana, India GLG Full time

    About GLGGLG is the world's leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector.About the RoleWe are seeking candidates for Associate positions on the GLG Client Solutions team in Gurugram. The team is responsible for managing and executing...


  • Gurgaon, Haryana, India GLG Full time

    Job Title: Client Solutions AssociateAbout the Role:We are seeking a highly motivated and detail-oriented Client Solutions Associate to join our team at GLG. As a Client Solutions Associate, you will be responsible for managing and executing primary research deliverables to add value to our clients globally.Key Responsibilities:* Manage and execute primary...


  • Gurgaon, Haryana, India GLG Full time

    Job Title: Associate, Client SolutionsGLG is a leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. Our mission is to bring the power of insight to every great professional decision.About the Role:We are seeking a highly motivated and...


  • Gurgaon, Haryana, India ASSPL - Haryana - C77 Full time

    Job Title: Client Solutions SpecialistWe are seeking a highly motivated and detail-oriented Client Solutions Specialist to join our team. As a Client Solutions Specialist, you will be responsible for managing media campaigns, ensuring strong campaign performance, and delivering positive return on investment for our emerging and growing advertisers.Key...

  • Operations Associate

    2 weeks ago


    Gurgaon, Haryana, India Gartner Full time

    About the Role:Gartner is seeking a talented Operations Associate to join its Strategy & Operations team in India. As a member of this team, you will have the opportunity to work on key programs under operations, driving client engagement and service productivity across Gartner.In this role, you will collaborate with Gartner's Service delivery, Sales and R&A...

  • Operations Associate

    2 weeks ago


    Gurgaon, Haryana, India Gartner Full time

    About the Role:The Global S&O arm of Gartner is seeking a talented Operations Associate to join its Strategy & Operations team in India. As a member of this team, you will have the opportunity to work on key programs under operations, driving client engagement and service productivity across Gartner.In this role, you will work directly with Gartner's Service...


  • Gurgaon, Haryana, India Alight Full time

    Role DescriptionAn Associate at Alight plays a pivotal role in ensuring timely and accurate information delivery to all participants. They identify process improvements by detecting issues, delays, and quality problems and recommend solutions. The Associate collaborates with Leads and others to resolve participant issues.Key Responsibilities:Meet client...


  • Gurgaon, Haryana, India GLG Full time

    **Job Summary**At GLG, we're seeking a highly motivated and results-driven Client Solutions Associate to join our Gurugram team. As a key member of our Client Solutions team, you will be responsible for managing and executing primary research deliverables to add value to our clients globally.**Key Responsibilities:**Facilitate educational interactions...


  • Gurgaon, Haryana, India Amplifon Full time

    Job Title: Client Relationship SpecialistAt Amplifon, we are seeking a highly skilled Client Relationship Specialist to join our team. As a key member of our sales team, you will be responsible for ensuring client retention and satisfaction.Key Responsibilities:Outbound/inbound calling to ensure client satisfaction and retention.Generating client visits...


  • Gurgaon, Haryana, India TRANSIT ADVERTISING Private Limited Full time

    Job Title: Client Servicing ExpertTransit Advertising Private Limited is seeking a skilled Client Servicing Expert to join our team.About the Role:We are looking for an experienced professional to handle client relationships in the media signage and advertising industry. The ideal candidate will have strong vendor management and project delivery skills, as...


  • Gurgaon, Haryana, India Gartner Full time

    About the Role:The Client Success Specialist plays a critical role in directly working with Gartner's clients and prospects to address their needs and problems. This involves understanding and surfacing clients' business priorities, breaking down challenges, applying logic, and identifying effective ways to support the client.Key Responsibilities:Providing a...


  • Gurgaon, Haryana, India RSM Full time

    We're seeking a highly skilled valuation specialist to join our team at RSM. As a Business Valuation Services Associate, you will be responsible for performing complex audits and engagements related to ASC 805, ASC 820, and ASC 718. Your expertise will be invaluable in executing projects from start to finish, writing reports, and multitasking multiple...


  • Gurgaon, Haryana, India GLG Full time

    Job SummaryGLG is a leading B2B platform connecting professionals with expertise. We connect thousands of clients to a global network of subject-matter experts across various sectors. Our team is responsible for managing and executing primary research deliverables to add value to GLG clients worldwide. These deliverables include phone consultations,...


  • Gurgaon, Haryana, India Alight Full time

    About the RoleAs an Associate at Alight, you will play a critical role in ensuring timely and accurate information delivery to all participants. Your primary responsibility will be to identify process improvements, address issues, and recommend solutions to enhance our services. You will work closely with Leads and other team members to resolve participant...


  • Gurgaon, Haryana, India Corporation Service Company Full time

    Job Title: Senior Associate, Company SecretaryProvide corporate secretarial services to clients, ensuring compliance with relevant laws and regulations.Manage client portfolios, including attending board meetings and handling incorporation and registration procedures.Stay up-to-date with regulatory requirements and ensure clients are compliant with the...


  • Gurgaon, Haryana, India Pioneer Client Associates Full time

    About Us :Pioneer Client Associates is a leading Multi Family Office Firm in India, founded by seasoned Private Bankers to provide expert Private Wealth Management services. Today, we are recognized as pioneers in Family Office services and one of the best teams of Private Bankers in India. Our achievements include being awarded the "Best Multi Family...