Program Development Specialist

2 days ago

Rajkot, Gujarat, India beBeeCareer Full time ₹ 8,00,000 - ₹ 15,00,000
Role Overview:

About Emeritus

We are committed to delivering high-quality education globally, making it accessible and affordable for individuals, companies, and governments. We achieve this by collaborating with top-tier universities worldwide.

We offer a range of programs including short courses, degree programs, professional certificates, and senior executive programs to help individuals learn new skills and transform their lives, companies, and organizations.

Our unique model combines state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors, and coaches, educating over 250,000 individuals across 80+ countries.

As a Program Advisor, you will contact warm leads via phone and email to consult potential students on how our programs can help them achieve their career goals.

You will provide white glove service, helping the potential student make an informed decision, and advising them as if they were family and friends.

The successful candidate will play a key role in achieving our students' acquisition and revenue growth targets. You must be self-driven and comfortable with making multiple calls per day, generating interest and awareness, qualifying leads, and closing sales.

Key Responsibilities:
  • Advise career changers on how our world-class education can help launch them into a high-growth career.
  • Build and manage a pipeline of leads that have inquired about our programs.
  • Provide in-depth and customized information to interested students via phone and email.
  • Guide learners through the enrolment process by following up and building urgency without being pushy.
  • Adhere to the inside sales process, tools, and data management processes and workflow.
  • Provide feedback to leadership on call quality, observed trends, and insights from student conversations.
Required Skills and Qualifications:
  • At least 2 years of experience in inside sales/consultative selling with a consistent track record of exceeding targets in International Edtech markets.
  • Excellent verbal, written communication, listening, and critical thinking skills.
  • Strong phone presence.
  • Comfortable making 120+ dials and/or emails a day to connect with warm leads.
  • Experience using a CRM (Salesforce preferred).
  • A growth mindset and ability to implement feedback.
  • Ability to manage and prioritize a large pipeline with different stages in the enrolment process that require follow-up.
  • Ability to work remote and hit metrics without being micromanaged.

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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