
Product Growth Strategist
2 days ago
We seek an exceptional Product Adoption Specialist to champion product adoption, engagement, and growth within our existing customer base. This pivotal role lies at the intersection of product knowledge, customer success, and sales enablement.
Key Responsibilities include developing deep expertise in our product offerings, features, and use cases, monitoring and analyzing customer usage data to identify customer behavior and trends, gaps, and opportunities to generate actionable insights for increased adoption or upsell, working closely with Sales & Marketing, Implementation, Customer Success, and Product teams to understand customer needs and pain points, proactively reaching out to customers with tailored recommendations for additional features, modules, or packages that could add value to their workflow, creating clear, benefit-driven communication materials (emails, presentations, case studies) to articulate the value of upgrades or expansions, conducting product walkthroughs, demos, or Q&A sessions to support upsell conversations, tracking and reporting the success of upsell campaigns, customer engagement efforts, and revenue impact, building and maintaining strong relationships with key customer stakeholders, possessing a bachelor's or master's degree in Business Analytics, Computer Science, or related field, having a minimum of 3+ years of experience as a Product Analyst or in a similar role, preferably in SaaS, ERP, or EdTech environments, holding strong analytical and critical thinking skills to interpret product usage and customer behavior, having excellent written and verbal communication skills, and possessing advanced proficiency in Excel and at least one BI/Analytics tool (e.g., Power BI, Tableau, Looker, etc.).
Requirements- Bachelor's or Master's degree in Business Analytics, Computer Science or related field.
- Minimum of 3+ years of experience as a Product Analyst or in a similar role, preferably in SaaS, ERP, or EdTech environments.
- Deep understanding of product lifecycle, agile development methodologies, and feature prioritization frameworks.
- Strong analytical and critical thinking skills to interpret product usage and customer behavior.
- Excellent written and verbal communication skills.
- Experience in SaaS, customer success, product marketing, or a similar role.
- Ability to understand and clearly explain complex product features and benefits.
- Self-starter with a growth mindset and customer-centric approach.
- Advanced proficiency in Excel and at least one BI/Analytics tool (e.g., Power BI, Tableau, Looker, etc.).
- Strong command of product analytics platforms such as Mixpanel, Amplitude, Google Analytics, or similar.
- Excellent collaboration abilities across cross-functional teams.
- Experience working in fast-paced environments with complex enterprise products.
- Learning & Growth: We support your professional development at every step.
- Cutting-Edge Technologies: Engage in pioneering and innovative projects.
- Global Opportunities: Expand your horizons & work on national assignments.
- Exciting Events & Outings: Enjoy vibrant celebrations and team activities.
- 5 Days a Week: Embrace a healthy work-life balance.
- Group Health Insurance: Your health and well-being are our priority.
- Open Door Policy: Your ideas and feedback are always welcome.
- Beautiful Office in Indore: Work in India's cleanest city, right in the heart of it
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