
Account Growth Specialist
5 days ago
Job Role: Account Growth Specialist
As a key contributor to our client engagement team, you will be responsible for delivering exceptional customer service and support.
- Main Responsibilities:
- Proactively interact with customers to ensure seamless onboarding and ongoing support experiences.
- Address customer queries and resolve issues efficiently, leveraging strong problem-solving skills.
- Identify opportunities for upselling and cross-selling through strategic sales acumen.
- Maintain accurate records of customer interactions and feedback to inform business decisions.
Key Requirements:
- Education: Bachelor's degree in any field.
- Languages: English and Hindi (mandatory).
- Additional proficiency in Tamil / Malayalam / Kannada / Assamese / Odia / Bengali / Gujarati is an added advantage.
- Excellent communication skills in English and Hindi.
- Strong interpersonal skills with a customer-centric approach.
Interview Process:
- HR Round
- Versant 5 (Certified)
- Written Assessment
- Operations Round
- Client Round
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