Technical Operations Specialist for End User Computing

2 weeks ago


Noida, Uttar Pradesh, India Ameriprise Financial Full time
Job Summary

We are seeking a highly skilled Senior Technical Operations Analyst- EUC Operations to join our team. As a key member of our EUC Operations team, you will be responsible for implementing and supporting end-user computing systems deployed to advisors and staff.

Key Responsibilities

* Implement and manage technology infrastructure related to the Microsoft product suite.
* Assist with level 3 support escalation for complex issues.
* Collaborate with experienced engineering staff to resolve technical issues.
* Develop and maintain a standard end-user delivery model.

Requirements

* Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.
* 4-7 years of relevant experience in end-user computing, with a strong focus on EUC technologies.
* Expertise in Microsoft product suite, including Entra/Azure AD, Microsoft Intune, and PowerShell scripting.
* Strong analytical and customer service skills.
* Ability to communicate technical information across various organizational levels.

Preferred Qualifications

* Experience with MS Power BI, Intune Reporting, and MS Power Automate.
* Knowledge of MS Graph and MS Endpoint Analytics.
* Previous experience with software packaging and deployments.

About Our Company

Ameriprise India LLP has provided client-based financial solutions for 125 years, helping clients plan and achieve their financial objectives. As a U.S.-based financial planning company with a global presence, we offer a collaborative culture that rewards innovation and teamwork.

Equal Opportunity Employer

Ameriprise India LLP is an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status, or any other basis prohibited by law.

Job Details

* Full-time position
* Timings: 2:00p-10:30p
* India Business Unit: AWMPO AWMP&S President's Office
* Job Family Group: Technology

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