
Business Operations Manager
13 hours ago
At our organization, we are seeking a skilled and experienced Business Operations Manager to lead our team.
Job Responsibilities:- We are looking for someone who can optimize resource allocation to minimize losses through effective planning.
- This person will be responsible for monitoring key performance indicators (KPIs) and customer satisfaction analysis to identify areas for improvement.
- They will also manage team performance to meet targets within service level agreement guidelines.
- The ideal candidate will be able to ensure timely task completion by setting deadlines and tracking progress.
- Additionally, they will develop strategies to reduce turnover rates through effective team management practices.
- A bachelor's degree is required.
- The ideal candidate should have at least 3 years of experience in business process outsourcing or call centers, with a minimum of 1.5 years as a team leader focusing on customer service.
- This position requires a strong understanding of KPIs such as average handling time, service level agreement, turnover, shrinkage, and customer satisfaction.
- Excellent leadership skills with the ability to manage teams effectively are essential.
We offer a competitive compensation package and opportunities for professional growth.
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Business Manager
4 weeks ago
Mohali, Punjab, India NS Ventures Full timeCompany Description NS Ventures is India's largest real estate content development company, working with the country's top real estate developers, construction companies, and property listing portals. We offer a wide range of real estate content, including videos, 360 virtual tours, 3D content, websites, and mobile applications. Our operations span across...
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Operations Manager
2 days ago
Mohali, Punjab, India beBeeOperations Full timeJob Title: Operations ManagerAbout the RoleWe are seeking an experienced Operations Manager to join our team. As a key member of our organization, you will be responsible for ensuring the smooth operation of our day-to-day activities.Key Responsibilities:Manage and maintain accurate records of inventory, materials, and supplies.Coordinate with clinical staff...
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Key Leadership Position
4 days ago
Mohali, Punjab, India beBeeManagement Full time ₹ 15,00,000 - ₹ 20,00,000Job Title:Business Operations ManagerAbout the RoleThis is a key leadership position responsible for overseeing financial operations and ensuring compliance with internal controls.Main ResponsibilitiesFinancial Reporting: Prepare and review monthly MIS reports, including in-depth analysis of profit and loss statements and expense accounting.Reporting to...
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Assistant Operations Manager
4 weeks ago
Mohali, Punjab, India Biorev Studios | 3D Rendering Studio Full timeAssistant Manager – Back Office Operations (HVAC LOB Line of Business) Location: Mohali (100% On-site) Shift: US Shift (4:30pm - 6:30am IST) with All Saturdays working during Summers Background: This role is pivotal in driving operational efficiency and customer experience for our HVAC business.The Assistant Manager will lead the back office...
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Assistant Operations Manager
3 weeks ago
Mohali, Punjab, India Biorev Studios | 3D Rendering Studio Full timeAssistant Manager – Back Office Operations (HVAC LOB Line of Business)Location: Mohali (100% On-site)Shift: US Shift (4:30pm - 6:30am IST) with All Saturdays working during SummersBackground:This role is pivotal in driving operational efficiency and customer experience for our HVAC business. The Assistant Manager will lead the back office operations for...
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BPO Operations Manager
2 days ago
Mohali, Punjab, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000BPO Operations ManagerAprailic is seeking a highly skilled BPO professional to join their team. As a key member of the operations team, you will be responsible for handling customer inquiries and providing exceptional service.Key Responsibilities:Managing customer interactions and resolving issues in a timely and professional mannerProviding accurate and...
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IQAnalytic Business Solution
4 weeks ago
Mohali, Punjab, India IQAnalytic Business Solution Private Limited Full timeJob Title : Data Engineer (Azure)Experience : 58 YearsWork Mode : OnsiteLocation : Pune or Overview :Our company is a strategic technology partner specializing in delivering reliable, turnkey AI solutions. Our experienced team of statisticians, data scientists, computer engineers, and product managers brings clarity and innovation to organizations by...
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Team Lead and Operations Manager
3 days ago
Mohali, Punjab, India beBeeTeam Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: Team Lead and Operations ManagerThe ideal candidate will be a seasoned operations professional with a strong background in team leadership, customer service, and process improvement.This is an exceptional opportunity for a motivated and organized individual to take on a challenging role that requires strategic thinking, problem-solving, and...
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Assistant Operations Manager
3 weeks ago
Mohali, Punjab, India TP Full timeWe're Hiring – Assistant Manager Operations || Mohali Are you a dynamic leader with experience in international telecom processes? Position: Assistant Manager || Operations Location: Mohali Experience: 5+ Years in an international Telecom Process will be preferred Key Skills: Team management, performance coaching, process optimization, KPI achievement Why...
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Management Intern
4 weeks ago
Mohali, Punjab, India Business Orbit Full timeJob DescriptionWant real management experience Not just theoryactual projects, real clients, and deadlines that matter.Were hiring a Management Intern to:- Own client deliverables end-to-end.- Chase deadlines like your reputation depends on it (because it does).- Help brands growno fluff, just results.We dont need experience. We need hunger.- Prove yourself...