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Senior Production Support Specialist

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Rajkot, Gujarat, India beBeeProductionSupport Full time ₹ 15,00,000 - ₹ 25,00,000

Job Title: Senior Production Support Specialist

We are seeking a seasoned Senior Production Support Specialist to join our team. The ideal candidate will have a proven track record of providing top-notch support to business users, ensuring seamless operations and minimizing downtime.

  • Experience: 9 to 12 years in production support
  • Hands-on experience with SQL, Unix, VB, Powerquery, and Python
  • Familiarity with monitoring and job scheduling tools like Control-M
  • Knowledge of ServiceNow or similar tool
  • Regulatory reporting experience is a plus

In this role, you will be responsible for:

  1. Providing level 2 support to business users directly
  2. Assisting with incident management and troubleshooting
  3. Ensuring compliance with regulatory requirements

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply. We offer a dynamic work environment and opportunities for growth and development.