Ecommerce Channel Manager

1 day ago

Aurangabad, Maharashtra, India beBeeEcommerce Full time ₹ 25,00,000 - ₹ 42,20,000

Job Overview

We are seeking a highly skilled E-commerce Operations Specialist to lead our online marketplaces and direct-to-consumer (D2C) channels. The ideal candidate will have a strong understanding of e-commerce platforms, digital marketing tools, and excellent communication skills.

Key ResponsibilitiesProduct Listings & Content Management
  • Create, manage, and optimize product listings across various marketplaces and D2C channels
  • Ensure accurate and compelling product descriptions, images, pricing, and keywords
  • Monitor competitor listings and implement improvements based on trends and best practices
Marketplace & D2C Optimization
  • Analyze marketplace performance, sales trends, and customer feedback to optimize product listings for higher visibility and conversion
  • Conduct competition analysis of their strategy into pricing, marketing, and new products
Inventory Management
  • Ensure the availability of products and manage stock levels to avoid out-of-stock situations or overstocking
  • Coordinate with warehouse or logistics teams to ensure timely restocking and dispatching
Order & Customer Management
  • Oversee order processing, ensuring smooth and efficient order fulfillment
  • Handle customer inquiries, complaints, and returns effectively and professionally
  • Ensure compliance with marketplace policies regarding customer service and returns
Pricing & Promotions
  • Monitor pricing strategies to remain competitive within the marketplace
  • Implement promotional campaigns, discounts, and bundles to drive sales and attract new customers
  • Knowledge of running marketing campaigns and optimization
  • Knowledge of AMS, FK Marketing & Myntra Marketing
  • Knowledge of Shopify pricing and promotion activities
Data Analysis & Reporting
  • Analyze key performance indicators (KPIs), such as sales, traffic, conversion rates, and customer reviews, to assess marketplace performance
  • Prepare regular reports for internal stakeholders regarding performance and trends
  • Use marketplace analytics tools to gather insights and inform decisions
Marketplace & D2C Compliance
  • Stay up-to-date with changes in marketplace policies, guidelines, and trends
  • Ensure compliance with all platform requirements, including shipping, returns, and product listings
Collaboration
  • Collaborate with marketing, logistics, and product teams to ensure a seamless end-to-end experience
  • Coordinate with suppliers and vendors to ensure timely product availability and quality

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