Country Director India

4 weeks ago

Delhi, Delhi, India BSI Full time

We are seeking a seasoned leader to drive business growth strategies for BSI in India.

Key Responsibilities & Accountabilities

Strategic

  • Develop and implement business growth strategies for BSI in India, adapting to the market context and aligning with the Group Strategic plan.
  • Contribute to shaping the assurance stream strategy as a member of the Assurance Executive.
  • Contribute to the innovation agenda of the Assurance streams and support pilot initiatives adopting new technologies and processes.
  • Build impactful relationships with BSI colleagues across the matrix organisation to support existing businesses and leverage growth opportunities.

Leadership

  • Lead, develop, and motivate India's leadership teams to drive sales and achieve profitable growth.
  • Provide leadership by 'setting the tone' for behaviours and building an inclusive culture.
  • Ensure the Client is at the core of our strategy and a client-centric approach is taken.
  • Provide commercial thought leadership and represent BSI to stakeholders in India.

Commercial

  • Establish, foster, and sustain relationships with significant clients and stakeholders to understand clients' needs and market trends.
  • Build and execute a compelling Sales & Marketing plan that drives BSI positioning and offers integrated solutions.
  • Actively partner with colleagues to understand the broader products and services portfolio and identify joint opportunities.
  • Create and embed effective cross-sell strategies and processes to move the business from transactional selling to solutions.
  • Identify and execute opportunities for mergers, acquisitions, partnerships, and alliances for the Assurance Stream in India.
  • Manage cost planning, including budgeting, forecasting, and strategic review processes.
  • Effectively manage key financial metrics and deliver on budget revenue and contribution expectations.

Operations

  • Ensure BSI's compliance with all relevant Accreditation requirements.
  • Ensure compliance with BSI's policies and technical and legal requirements.

People

  • Lead, develop, and manage Assurance resources in India.
  • Build organisational design and capability in India through investment in skills, knowledge, and experience.
  • Build and develop a capable, resilient, diverse, and inclusive leadership team.

Key Success / Performance Indicators:

The geographic scope of the role covers India, and some international travel will also be required. Includes all aspects of general management, sales management, and P&L accountability.

  • Client growth - Average Revenue Per Account and total number of clients.
  • Client satisfaction retention.
  • Sales, revenue, and contribution targets.
  • Employee engagement.
  • Innovation.

Knowledge / Skills / Abilities

  • Strong market understanding and knowledge of industry players.
  • Proven experience in developing, motivating, and leading a winning team.
  • Proven experience in a senior leadership position, ideally within a matrix organisation.
  • Ability to develop effective relationships and operate successfully at all levels.
  • Good communication and presentation skills.
  • Understanding of business planning and budgetary control processes.
  • Good level of written and spoken English.
  • Out-of-the-box thinker, self-motivated, and result-driven.
  • Creator and fighter with a can-do mentality.
  • Ability to prioritise and handle multiple work demands and pressures.
  • Commercial thinker with sound knowledge of the systems certification industry.
  • Ability to collaborate effectively across multiple disciplines, regions, and cultures.
  • Ability to influence and persuade others with an inspirational leadership style.
  • Strong team player, adept at coaching and supporting others.
  • Proactive and goal-orientated, driven to achieve tangible commercial results.

Do you believe the world deserves excellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient.

Headquartered in London, BSI is the world's first national standards organisation with more than 100 years of experience. We are a global partner for 86,000 companies and organisations in over 193 countries, offering development, auditing, certification, and training services.

Through our unique combination of consulting, training, assurance, and regulatory services, we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team.

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.

#LI-SC3

Our Excellence Behaviours: Client-centric, Agile, Collaborative.

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