Retail/QSR Business Transformation Expert

2 weeks ago


Ahmedabad, Gujarat, India beBeeTransformation Full time ₹ 35,00,000 - ₹ 50,00,000

Seeking a Business Transformation Expert to lead initiatives driving customer engagement and operational efficiency across retail and QSR operations.

About the Role:
  • Purpose: To bridge business needs and technology solutions, delivering results-driven outcomes.
  • Key Responsibilities:
    • Conduct workshops to understand client pain points, business processes, reporting & dashboarding needs, translating them into functional specifications.
    • Identify feature/reporting/dashboarding gaps and collaborate with technical teams to configure and deploy systems aligned with business goals.
    • Act as a trusted advisor to marketing, operations, and IT teams, ensuring alignment between business strategy and technology roadmap.
    • Ensure all functional specifications are deployed in the software and train super users of clients on the platform.

This role requires strong understanding of retail/QSR operations, including POS, loyalty, CRM, inventory, and customer experience. Knowledge of Marketing Automation tools and analytics platforms like Power BI, Tableau, or Google Analytics is also essential.



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