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Transportation Coordinator

2 weeks ago

Hyderabad Virtual, India beBeeCommunication Full time ₹ 10,00,000 - ₹ 15,00,000
Job Role Overview

The ideal candidate will serve as the main interface between customers and vendors, ensuring seamless communication and efficient service delivery.

Responsibilities
  • To act in a professional and courteous manner at all times, effectively conveying information to various stakeholders.
  • Provide expedited service to customers, prioritizing their needs and concerns.
  • Manage complex issues by escalating them through established channels.
  • Demonstrate excellent time management skills to meet performance targets.
  • Identify areas for process improvement, suggesting solutions that enhance customer satisfaction.
Key Qualifications
  • Bachelor's degree from a recognized institution.
  • Excellent written and verbal communication skills, proficiency in language required.
  • Able to communicate effectively with diverse customer groups.
  • Strong comprehension skills, capable of clearly articulating customer issues.
  • Maintain focus, resolving customer inquiries without distraction.
  • Collaborate within teams, while also working independently.
  • Familiarity with Microsoft Office applications and Windows operating systems.
  • Proficient typing skills.
  • Able to navigate websites and email applications efficiently.