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Transportation Coordinator
2 weeks ago
The ideal candidate will serve as the main interface between customers and vendors, ensuring seamless communication and efficient service delivery.
Responsibilities- To act in a professional and courteous manner at all times, effectively conveying information to various stakeholders.
- Provide expedited service to customers, prioritizing their needs and concerns.
- Manage complex issues by escalating them through established channels.
- Demonstrate excellent time management skills to meet performance targets.
- Identify areas for process improvement, suggesting solutions that enhance customer satisfaction.
- Bachelor's degree from a recognized institution.
- Excellent written and verbal communication skills, proficiency in language required.
- Able to communicate effectively with diverse customer groups.
- Strong comprehension skills, capable of clearly articulating customer issues.
- Maintain focus, resolving customer inquiries without distraction.
- Collaborate within teams, while also working independently.
- Familiarity with Microsoft Office applications and Windows operating systems.
- Proficient typing skills.
- Able to navigate websites and email applications efficiently.