Technical Network Specialist

5 days ago


Dindigul, Tamil Nadu, India beBeeNetwork Full time ₹ 7,50,000 - ₹ 10,00,000
Job Opportunity:
 
About the Role:

As a Network Support Specialist, you will be responsible for providing direct remote support to consultants and local IT teams in India and Singapore. This is a critical role for the pilot deployment of a new enterprise connectivity initiative, with future rollout planned across multiple countries.

Key Responsibilities:

  • Support consultants and local IT teams with device setup and connectivity troubleshooting.
  • Perform end-to-end router configuration from unboxing to deployment.
  • Troubleshoot Netgear Nighthawk devices and similar enterprise Wi-Fi equipment.
  • Provide step-by-step guidance to end-users during live troubleshooting calls.
  • Manage VPN setup, configuration, and troubleshooting for remote users.
  • Document troubleshooting workflows and escalate to global IT teams when needed.

Requirements:

  • 4+ years of experience in Network Support/IT Infrastructure roles.
  • Proven experience configuring routers, VPNs, and enterprise Wi-Fi devices.
  • Ability to explain and walk through router configuration processes (CLI/GUI).
  • Strong knowledge of VPN technologies (IPSec, SSL, Cisco AnyConnect, Zscaler, etc.).
  • Hands-on troubleshooting with Netgear Nighthawk or equivalent devices.
  • Excellent English proficiency, with ability to guide consultants and IT staff effectively.

Nice to Have:

  • Experience supporting enterprise or consulting environments.
  • Exposure to large-scale multi-country IT support rollouts.

Job Structure:

• Brief summary: 50 words
• Job description: minimum 500 words length



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