Business Operations Specialist

3 weeks ago


Gandhinagar, Gujarat, India Etech Full time

About Us

Etech Technologies Solutions is a forward-thinking organization that values innovation and excellence in all aspects of our business.

We offer a competitive salary package, including a base salary of $80,000 per annum, as well as additional benefits such as transportation allowance, canteen subsidy, night shift allowance, campaign allowance, health insurance, tuition reimbursement, and incentives for meeting performance targets.

Job Description

We are seeking an experienced Business Operations Specialist to join our team. As a key member of our PSS organization, you will be responsible for assisting various verticals and collaborating with Sales, Legal, Accounting, and Finance teams to manage requests for new and renewal contracts.

You will work closely with internal stakeholders to coordinate discussions and alignment on deal-related matters, have a solid understanding of Medallia's quote-to-cash processes, and continuously improve processes in Salesforce and integrations into downstream finance and PSA systems.

Key Responsibilities

  • Manage requests for new and renewal contracts
  • Coordinate internal stakeholder discussions and alignment on deal-related matters
  • Have a solid understanding of Medallia's quote-to-cash processes
  • Continuously improve processes in Salesforce and integrations into downstream finance and PSA systems

Requirements

To succeed in this role, you will need:

  • 3+ years of experience in deal desk activities
  • Demonstrated ability to work effectively with diverse stakeholders across Finance, Sales, Pricing, Legal, Systems/IT
  • Excellent communication skills, comfortable communicating with all levels of the organization
  • Ability to analyze complex deal structures and translate sales tasks to executable customer contracts
  • Expert knowledge in Microsoft Office, Salesforce, CPQ, and Google Apps
  • Understanding of software revenue recognition issues, including revenue recognition under ASC 606


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