International Voice Process Trainer

5 days ago


Pune, Maharashtra, India beBeeTraining Full time ₹ 75,00,000 - ₹ 1,50,00,000
International Voice Process Trainer

The ideal candidate will possess seasoned experience in training management with at least 1 year of experience in BPO or tenured Deputy Manager Training in International Customer Service.

  • Job analysis and career path assessment will be used to identify future and current training needs, coupled with annual performance appraisals and consultation with line managers.
  • Effective induction and orientation sessions will be developed and implemented for all new hires.
  • Training program effectiveness will be monitored and evaluated periodically, with success and return on investment (ROI) reported accordingly.
  • Familiarity with traditional and modern training methods including mentoring, coaching, on-the-job training, e-learning, workshops, simulations, etc. is required.

We are seeking a skilled Training Manager to develop and implement comprehensive training programs that meet the international voice process teams' needs.



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