Voice Support Professional

2 days ago

Gurgaon, Haryana, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878
Technical Voice Support Specialist", "

We are seeking a professional to provide technical voice support and ensure high customer satisfaction through efficient issue resolution.

", "
  • ", "
  • Provide technical assistance via voice communication to customers.", "
  • Diagnose and resolve software and hardware issues.", "
  • Assist customers in understanding product features and functionalities.", "
  • Document customer interactions and technical issues.", "
  • Collaborate with teams to improve product performance and customer satisfaction.", "
  • Train and mentor junior team members.", "
", "Required Skills and Qualifications", "
  • ", "
  • 1-6 years of experience in technical support or voice support.", "
  • Strong understanding of computer systems, software applications, and hardware components.", "
  • Excellent verbal and written communication skills in English.", "
  • Ability to troubleshoot technical issues and provide effective solutions.", "
  • Familiarity with remote support tools and ticketing systems.", "
  • Customer-oriented mindset with strong problem-solving skills.", "
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.", "
", "Benefits", "We offer opportunities for growth and development, and a chance to make a real difference in the lives of our customers.", "Others", "In this role, you will have the opportunity to collaborate with cross-functional teams, develop your skills and expertise, and contribute to the success of our organization.

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