Enterprise Technical Deployment Expert
1 day ago
Job Overview:
We're seeking an experienced Technical Implementation Specialist to lead the onboarding and technical enablement of enterprise customers across multiple cybersecurity products.
This role involves hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerized environments.
The successful candidate will be responsible for leading end-to-end onboarding for enterprise customers, conducting kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs.
Key Responsibilities:
- Customer Onboarding & Enablement
- Technical Implementation
- Cross-functional Collaboration
The ideal candidate will have 5+ years of experience in customer-facing technical roles, with hands-on experience in enterprise IT environments, working knowledge of Windows, Linux, and basic networking concepts.
They will also have exposure to cloud platforms (AWS, Azure, GCP, OCI), familiarity with cybersecurity principles, vulnerability management, compliance frameworks, and threat detection tools.
Additionally, they will need exceptional communication, presentation, and client engagement skills, as well as an analytical thinker with problem-solving orientation.
Responsibilities Include:
Assisting with deployment and configuration of endpoint agents, sensors, connectors, and APIs, supporting secure integration with cloud platforms and containerized systems such as Kubernetes, Docker, and CRI-o, providing expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration.
As a Technical Implementation Specialist, you will work closely with internal teams including Product Management, Support, and Engineering to resolve implementation challenges and shape future enhancements. You will also collect feedback to inform product development and improve onboarding frameworks.
Requirements:
Proficiency in multiple technologies and ability to deploy and manage endpoint agents, connectors, and policy configurations across diverse systems, as well as experience in working with security scanning tools, configuration baselines, patch rollouts, and dashboards.
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