Education Services Professional

3 days ago

Delhi, Delhi, India beBeeAcademic Full time ₹ 10,00,000 - ₹ 15,00,000

About Our Organisation

We are a trusted provider of education services, guiding students towards achieving their global goals. Our mission is to offer personalised, high-impact support to students, matching them with universities and programs that align with their strengths, aspirations, and objectives.

Role Overview

We are seeking an Academic Support Specialist to help students identify their ideal universities and programs, with a focus on New Zealand's higher education landscape.

This role involves providing one-on-one career guidance, managing student inquiries, and ensuring a seamless application process to international institutions.

The ideal candidate will be passionate about helping students unlock global opportunities through quality education while fostering meaningful relationships with students, parents, and academic partners.

Key ResponsibilitiesCareer Guidance & Counselling
  • Offer expert advice to students and their families about study options in New Zealand, including courses, universities, scholarships, and career pathways.
  • Assess students' backgrounds, interests, and goals to recommend the best-fit programs and institutions.
  • Guide students on university applications, personal statements, and admission requirements.
  • Provide counselling to new graduates and working professionals seeking career shifts or further study abroad opportunities.
Student Relationship Management
  • Brew strong relationships with students through regular follow-ups, ensuring consistent support throughout the application and admission process.
  • Maintain and update student databases, tracking leads and applications to maximise conversion rates.
  • Address face-to-face, phone, and email inquiries promptly and professionally.
Academic Partnerships
  • Serve as a bridge between students and New Zealand university representatives, ensuring smooth communication.
  • Collaborate with internal teams to organise student fairs, university webinars, and promotional events.
  • Provide feedback to the marketing team about student interests and program demand to strengthen our outreach.
Administrative Support
  • Ensure accurate data entry into CRM systems for efficient tracking of student progress.
  • Prepare counselling reports, application summaries, and conversion statistics for internal use.
  • Assist in event planning and execution, including school/university visits and education fairs.
Required Skills & Qualifications
  1. Bachelor's degree from a recognised institution (Master's degree preferred but not required).
  2. Excellent communication skills - strong English proficiency in writing, speaking, and presenting.
  3. Client relationship experience is highly desirable - previous roles in sales, HR, or marketing will be an advantage.
  4. Knowledge of New Zealand's higher education sector and admission processes is preferred.
  5. Strong interpersonal skills - patient, friendly, and empathetic in dealing with students and parents.
  6. Multitasking abilities and excellent organisational skills.
  7. Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with CRM tools.
Why Join Us?
  • Be part of a global mission - helping students achieve their international education goals.
  • Gain expertise in New Zealand's higher education system by working with top-tier universities and academic leaders.
  • Develop your counselling skills through hands-on experience and training.
  • Collaborate with a passionate team - working across borders to create impactful student outcomes.
  • Career growth opportunities - in an organisation expanding its global footprint.

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