
Quality Assurance Role
17 hours ago
Job Title: Technical Quality Assurance Specialist
Key Responsibilities:- Lead quality assurance efforts for Salesforce projects, including planning, coordination, and execution of test strategies and test plans.
- Develop comprehensive test cases to ensure coverage across Salesforce functionalities, configurations, and data models.
- Manage and guide quality assurance testers, providing mentorship, task allocation, and review of test deliverables.
- Coordinate defect management activities, ensuring timely logging, tracking, and resolution of defects using tools like JIRA and ALM.
- Oversee execution of smoke, functional, regression, integration, and UAT testing for Salesforce implementations and integrations.
- Expertise in Salesforce platform, with deep knowledge of Sales Cloud and Service Cloud functionalities, workflows, and data models.
- Proven experience in test planning, test case design, and execution for Salesforce projects.
- Hands-on experience with QA and project management tools such as JIRA, ALM, and test management tools.
- Strong understanding of QA principles: smoke, functional, regression, integration, and UAT testing.
- Excellent leadership and team management skills, with experience guiding quality assurance testers.
- Analytical and problem-solving skills with the ability to resolve complex issues under tight deadlines.
- Solid knowledge of Agile/Scrum methodologies and experience leading QA efforts in Agile teams.
- Strong communication and stakeholder management skills with the ability to present technical information clearly.
- Attention to detail and ability to manage multiple priorities across concurrent projects.
- Experience leading QA teams on Salesforce Sales Cloud and Service Cloud transformation, migration, or integration projects.
- Familiarity with automation concepts/tools (though primarily manual role).
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder).
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