Operations Director

2 weeks ago


Pushkar, Rajasthan, India beBeeOperational Full time ₹ 25,00,000 - ₹ 30,00,000
Job Title:

Business Operations Manager

Key Responsibilities:
  • Drive revenue growth and margin expansion through strategic decision-making and process improvements.
  • Oversee operational excellence initiatives, ensuring seamless event execution and exceptional guest experiences.
  • Manage day-to-day operations, including menu creation, vendor management, and onsite coordination.
  • Benchmark performance against industry trends and implement innovations to stay competitive.
Customer Service:
  • Anticipate and meet guest needs, delivering personalized service aligned with brand promise and cost guidelines.
  • Handle guest inquiries or issues, ensuring resolution meets or exceeds expectations.
  • Maintain and utilize guest feedback and event history databases to identify trends and shape service enhancements.
People & Culture:
  • Partner with department heads on performance management, talent development, and team motivation programs.
  • Participate in recruitment and onboarding of key associates, fostering a culture of excellence and service.
  • Lead by example in setting standards for appearance, hygiene, and professionalism throughout the operation.

Required skills and qualifications:

  • Proven track record in business operations and management.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze complex data and make informed decisions.
  • Strong problem-solving and conflict resolution skills.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • Collaborative and dynamic work environment.

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