
Financial Technology Specialist
4 days ago
Job Opportunity
We are looking for a technical support specialist to join our team.
- This role involves providing technical assistance for the underlying application, releases, and infrastructure.
- The successful candidate will be responsible for technical support and configuration across various systems under a dual-hat arrangement.
Responsibilities:
- Provide technical support and test technical systems/servers.
- Work with third-party software providers and adhere to pre-defined application standards, raising queries or tickets if software defects are identified.
- Collaborate with neighbouring technology and project teams to ensure changes are rolled out in a coordinated manner that is non-disruptive to the business.
- Provide post-live support and assist with remediation where necessary.
- Focus on key technical areas.
- Ensure defects are tracked and managed, with the appropriate team assigned any defects identified during the test phases.
Required Skills and Qualifications:
- Experience of vendor application 'Smartstream Cash Management (CMS) ver 4', Control Process Designer, Smart Schema, and 'Smartstream Recs.'
- Excellent communication skills, able to converse with various teams.
- Familiarity with Change Requests, attending and representing on CAB and weekend rollout of code changes.
- Control M' application knowledge, jobs creation, administration, alerting, file move, file watchers, JSON, etc.
- Oracle 19 SQL scripting and Oracle database concepts.
- Linux shell scripting and support.
- JBoss 8 server knowledge, configuration, and support, error log analysis, and WAR file deployment.
- JMS Queue processing and principles.
- GitHub software management and automated deployment via CI/CD pipeline.
Nice-to-Have Skills:
- Strong analytical skills with an ability to understand complex workflows.
- Proven ability to organize and prioritize own workload and drive results.
- Decision-making skills/sound judgments.
- Flexibility to adapt to urgent tasks as well as undertaking longer-term solutions.
- Problem-solving skills employing a logical approach.
- Collaboration and partnership across the firm.
- High attention to detail.
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