Dedicated Customer Service Team Lead for Healthcare Sector

7 days ago

Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 80,00,000 - ₹ 1,20,00,000

At a leading healthcare services organization, we specialize in business process outsourcing to medical clinics and physicians.

Job Overview

This full-time role involves overseeing the day-to-day operations of a customer service team. Key responsibilities include managing team performance, addressing customer inquiries, facilitating communication between customers and the company, and delivering exceptional customer service.

  • Strong skills in customer relations, customer support, and leadership
  • Excellent communication and interpersonal skills
  • Proficiency in Spanish and English
  • Prior experience in the healthcare sector is advantageous
  • Leadership and team management experience
  • Strong problem-solving skills and ability to work in a hybrid environment

Our ideal candidate will be an experienced professional with a strong track record of success in customer service management. They will have excellent communication and leadership skills, as well as the ability to work effectively in a dynamic environment.

As a member of our team, you will have the opportunity to make a meaningful impact on our customers' lives. You will be responsible for developing and implementing strategies to improve customer satisfaction, as well as coaching and mentoring team members to achieve their full potential.

We offer a competitive compensation package, including a comprehensive benefits program and opportunities for career growth and development.

  • Healthcare Service Advocate

    2 weeks ago

    Kozhikode, Kerala, India beBeeCare Full time ₹ 7,20,000 - ₹ 10,12,000

    Delivering Outstanding Service to Healthcare Plan MembersKey responsibilities include:As a Customer Care Professional, you will be responsible for delivering exceptional customer service to healthcare plan members. This includes answering incoming calls and understanding member coverage and healthcare requirements.The ideal candidate will have at least one...

  • Financial Services Sector Leader

    1 week ago

    Kozhikode, Kerala, India beBeecluster Full time ₹ 15,00,000 - ₹ 25,00,000

    About the Role:The Cluster Manager will oversee a team of sales professionals within the financial services sector.Key Responsibilities:Form and maintain strategic partnerships with vehicle OEMs, local officials, and their dealerships.Identify EV fleet customers in the local EV market through hands-on field work.Analyze regional market trends to discover...

  • Customer Service Representative

    6 days ago

    Kozhikode, Kerala, India beBeeCustomer Full time ₹ 4,46,410 - ₹ 8,49,825

    Job TitleChat Support Associate is a role that involves providing exceptional customer service and support to clients.Key Responsibilities:Engage in effective communication to highlight the value proposition of products or services.Work towards achieving sales targets by employing consultative selling techniques to understand customer needs.Build strong...

  • Customer Service Liaison

    2 weeks ago

    Kozhikode, Kerala, India beBeeCustomer Full time ₹ 72,000 - ₹ 1,20,000

    Job OpportunityWe are seeking a skilled and motivated individual to fill the position of Customer Support Intern.About the Role:This is an exciting opportunity for individuals who are passionate about providing exceptional customer service and support. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work...

  • Team Lead

    6 days ago

    Kozhikode, Kerala, India EduBird Overseas Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Company DescriptionEduBird Overseas is a leading education consultancy dedicated to transforming academic dreams into reality by providing comprehensive guidance and support for studying abroad. Our mission is to empower students through expert advice and personalized services that simplify the process of studying abroad. We offer a wide range of services...

  • Healthcare Systems Lead

    4 days ago

    Kozhikode, Kerala, India beBeeEngineering Full time ₹ 16,00,000 - ₹ 20,80,000

    Lead Technical TeamsWe are seeking an experienced professional to lead our technical teams in delivering high-quality software solutions.Key Responsibilities:Technical Expertise:Develop and maintain scalable healthcare systems handling millions of transactions.Design and architect complex workflows for claims adjudication, provider networks, and member...

  • Team Lead

    1 week ago

    Kozhikode, Kerala, India PW (PhysicsWallah) Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Job Title: Team Lead – Study Abroad (MBBS & Nursing)Location: KozhikodeEmployment Type: Full-Time About PhysicsWallah – AcadFly PhysicsWallah (PW) is India's leading EdTech platform, empowering students to achieve their academic and career goals. AcadFly, PW's Study Abroad vertical, guides aspirants in pursuing overseas education and international...

  • Team Lead

    7 days ago

    Kozhikode, Kerala, India PW (PhysicsWallah) Full time

    Job Title: Team Lead – Study Abroad (MBBS & Nursing)Location: KozhikodeEmployment Type: Full-Time About PhysicsWallah – AcadFly PhysicsWallah (PW) is India's leading EdTech platform, empowering students to achieve their academic and career goals. AcadFly, PW's Study Abroad vertical, guides aspirants in pursuing overseas education and international...

  • Team Lead

    4 days ago

    Kozhikode, Kerala, India PW (PhysicsWallah) Full time

    Job Title: Team Lead – Study Abroad (MBBS & Nursing) Location: Kozhikode Employment Type: Full-Time About PhysicsWallah – AcadFly PhysicsWallah (PW) is India's leading EdTech platform, empowering students to achieve their academic and career goals. AcadFly, PW's Study Abroad vertical, guides aspirants in pursuing overseas education and international...

  • Healthcare Marketing Specialist

    1 week ago

    Kozhikode, Kerala, India beBeeDigital Full time ₹ 90,00,000 - ₹ 1,20,00,000

    About the RoleWe are seeking a skilled Media Buyer to elevate healthcare marketing with their expertise in Google and Meta ads. This is a remote opportunity that supports your professional and personal growth.This role involves working on impactful campaigns that enhance digital visibility for healthcare providers.Key ResponsibilitiesExecuting and managing...