
Senior Process Analyst
6 days ago
About Our Opportunity:
At our company, we empower associates to build a better infrastructure, better homes and businesses. We focus on making complex projects simple, successful and sustainable. Our goal is to provide the best-in-class products, service and capabilities across various industries.
Duties and Responsibilities:
- We are looking for an associate who can facilitate business systems research, exploration, analysis and documentation. The ideal candidate will translate business needs into detailed functional specifications for development.
- The successful candidate will analyze user requirements, costs and benefits in support of documentation required for demand management.
- This role involves analyzing business needs to identify new processes and process improvements that meet those needs.
- Our ideal associate will document current business processes and models to define requirements and/or gaps.
- We need someone who can analyze system factors including input/output requirements, information and paper flow, hardware and software needs.
- The successful candidate will also analyze soft system factors such as roles, responsibilities, policy and culture.
- This role requires evaluating the impact of potential software and process changes on the organization.
- We require assistance in creating business case documentation.
- This position involves driving the implementation of systems working closely with technical team members.
- The ideal candidate will plan and complete assigned configuration tasks within deadlines.
- Our associate will define and develop user test cases and validate test results during testing.
- We may conduct system demonstrations and training sessions, as well as participate in design/review of training content.
- This role involves playing a third-level support role by helping to troubleshoot and resolve issues with production systems.
Qualifications and Requirements:
- Bachelor's degree in computer science, Information Systems, Business or related field, or equivalent work experience.
- Minimum 6+ years of relevant technical or business work experience with preference for experience in business areas such as accounting, finance, warehouse operations, purchasing, order management and order fulfillment.
- Proficient in Excel, Outlook, PowerPoint, Visio and Word. Familiarity with application integration methods, including data mapping processes.
- Strong domain knowledge in at least one business area, with the ability to analyze and improve sophisticated processes and systems.
- Superb communication skills for interacting with both technical and non-technical collaborators at all levels. Capable of presenting in various formats from one-on-one meetings to large group presentations.
- Meticulous, proactive and efficient with the ability to organize and prioritize tasks. Able to work independently and within teams managing multiple projects simultaneously in a dynamic environment.
- Ability to learn new systems and tools quickly and work with minimal direction.
- Familiarity with software development life cycle methodologies and ability to support projects through all phases.
- Soft Skills: Strong listening skills, creative problem-solving and effective at presenting ideas and solutions.
Benefits:
We offer competitive compensation and benefits packages that cater to the diverse needs of our associates.
Others:
We value diversity and inclusion in our workplace and strive to create an environment where associates feel valued and empowered.
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