
Travel Career Opportunities
8 hours ago
Our company culture is built on a rich history of innovation, shared values and leadership behaviors. As part of our team, you'll experience comprehensive support for your holistic well-being and opportunities to learn new skills, develop as a leader and grow your career.
Your voice and ideas matter, and together, you will help shape the future of our organization.
Key Responsibilities:
- Work with Global Distribution Systems (GDS), action Passenger Name Records (PNRs), issue refunds, air tickets, drive hotel & car invoices, etc.
- Read and interpret fare rules in GDS, fare sheets, and apply them while issuing tickets.
- Action PNRs and ensure Service Level Agreement (SLA) adherence.
- Have an excellent understanding of the travel business to ensure smooth day-to-day operations.
- Be result-oriented and resolve queries from customers efficiently.
- Be a self-starter and quick learner with the ability to multi-task.
- Ensure compliance with SLAs and internal guidelines related to the business area.
- Maintain high-quality work along with high productivity.
Qualifications:
- Graduate with 2-3 years of experience in the travel industry.
- Degree/Diploma in Travel - Air Fares & Ticketing.
Requirements:
- Understand and consistently exceed customer expectations while ensuring effective teamwork.
- Have an eye for detail with a focus on quality and controls.
- Flexible to work in a 24/7 environment with knowledge of MS Office, especially Excel, multi-tasking, and effective time management skills.
Our organization offers benefits that support your overall well-being so you can perform at your best. This includes caring for your physical, financial and mental health, as well as providing flexibility to thrive personally and professionally.
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