Accounts Receivable Manager

3 days ago


Hyderabad, Telangana, India myGwork Full time

At myGwork, we are looking for a highly skilled and customer-focused Accounts Receivable Manager to join our team as a Collections Specialist. This is an exciting opportunity to work with Amazon, a leading e-commerce company that values diversity and inclusivity.

This role requires a proactive and detail-oriented individual who can manage and resolve receivables-related queries from Amazon customers. As a Collections Specialist, you will play a key role in supporting Amazon's customers to resolve billing issues, reconcile accounts, and drive monthly collection targets.

The ideal candidate should have hands-on knowledge of the AR process and be able to monitor and collect accounts receivable for assigned portfolios by contacting customers via telephone and email. You will also work closely with the cash application team to apply payments timely and accurately, maintain accounts receivable records, and provide accurate forecasting of collection promises.

This role also involves working with Customer Service and Billing teams to resolve customer disputes, support correction of root causes, and enable timely collections. Additionally, you will identify slow-paying customers, timely escalate collection challenges to management and BizOps team, and recommend appropriate exit paths.

To succeed in this role, you should be highly customer-obsessed and ensure delivering a positive customer experience on every interaction. You will also assist in streamlining and improving the accounts receivable process by identifying areas of improvement and meet all productivity-related goals on a monthly basis.

We are looking for candidates with a minimum of 5-7 years of relevant experience in Accounts Receivables, Collections, Dispute Management, Customer Care, or other customer-facing roles. A Bachelor's Degree in Accounting/Finance or a related field is required, and fluency in Microsoft Excel is a must.

PREFERRED QUALIFICATIONS:
- 7+ years of experience in Accounts Receivables (AR)
- Experience interpreting data to make business recommendations
- Post-Graduation or Master's Degree in Accounting/Finance or a related field.

Estimated salary: $65,000 - $80,000 per year, depending on location and experience.



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