Strategic Customer Growth Specialist

10 hours ago


Kozhikode, Kerala, India beBeeCustomerSuccess Full time ₹ 12,00,000 - ₹ 18,00,000
Job Overview

We are seeking a highly skilled and strategic professional to join our team as a Customer Success Analyst. As a key member of our organization, you will play a critical role in driving customer outcomes, building reusable playbooks, and influencing product development.

This is not a traditional customer support role; instead, you will work closely with our founders, product, and engineering teams to drive business growth and success.

Key responsibilities include:

  • Developing and executing customized onboarding and ongoing success strategies for top-tier clients
  • Solving complex problems quickly and efficiently
  • Influencing product roadmaps to meet client needs
  • Tracking key health signals and collaborating with sales and marketing teams to identify expansion opportunities

Requirements for this role include approximately 3 years of experience in customer success, client delivery, consulting, or operations, as well as a calm and composed demeanor under pressure. You must also be an owner-driven thinker with a passion for building the future of work.

As an ESOP company, you will have immediate ownership and skin in the game. Our team offers huge autonomy, fast-paced growth, zero bureaucracy, and world-class founders backed by top VCs and founders.

Our customers love us, and we're expanding rapidly post-product-market fit. We're a learning rocket ship fueled by GenAI, behavior science, and full GTM exposure. If you're looking for a challenging and rewarding opportunity to build the future of customer success, we encourage you to apply.



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